Canada
Leading Debit design and user research, serving as Design Lead for a one-year maternity leave to drive product strategy and roadmap.
- Lead UX research for Interac e-Transfer and Debit, shaping product direction for two of Canada’s most widely used payment experiences - Partner with product and design to influence roadmap and feature prioritization, translating user insights into clear product decisions - Identify opportunities to improve trust, usability, and adoption, aligning user needs with business goals and technical constraints