Burlington, Ontario, Canada
Professional programmer with over 15+ years of experience with a focus on enterprise information management Highly organized with strong problem-solving skills Energetic team leader who works collaboratively to optimize and improve business operations Superior written and verbal communication skills in Chinese Willingness to learn and apply new technologies and knowledge Proficient in Javascript, PHP, XAMPP, MySQL etc.
Granted patent (CA 3004594) after 2 defenses. I am the sole inventor of this patented technology, which provides a method for tracing phenomena back to their causes base on non-tree-structured .
Developed a delivery tasks management system that includes an application on Android, rear end based on PHP and MySQL. Optimized and improved the project continuously. Completed various development debugging and optimization arranged by the company. Acted as liaison between Marking Department and Chinese customers.
Designed and developed the first internal management report website system based on PHP+MYSQL in the company and kept updating it for new requirements. Developed Pending Case progress and state monitor application and updated this system based on XAMPP, then used by all branch companies. Developed pseudo function system for complicated statistical conditions management then transferred to XAMPP framework. Developed a cooperation framework for teamwork among programmers of the province branches and the headquarters based on JavaScript and PHP.
Responsible for the IT services center that supports all facets of the organization Redesigned the IT services center based on ITIL to promote high degree of service Established a knowledge management and risk control framework for the stable operation and development of the IT service center Designed and implemented a grid work plan to improve efficiencies and shorten response time Built an online library of problem identification methods and solutions
Responsible for the organization’s IT application, IT strategy, policy planning Coordinated resources required to executed IT projects Established organizational structure and region-based responsibility management model and advocated the concept of ITSM and execution of ITIL within departments Implemented a national network backbone and management model with Shanghai, Beijing and Changsha