De Forest, Wisconsin, United States
Administer and secure enterprise systems including O365, Intune, CyberArk, and mobile devices. Manage patching and vulnerability remediation across servers and endpoints. Maintain and secure Active Directory, Entra, and VPN environments. Oversee configuration and monitoring of Microsoft Defender, Cisco Secure Access, and Umbrella. Administer Nutanix, ESXi, and Windows Server environments ensuring uptime and compliance. Cyber security training and phishing coordinator. KnowBe4
Managed Windows desktop environments including Citrix and SCCM. Created and deployed thin client images and performed device administration. Supported Cisco IP telephony and Call Manager systems. Developed training documentation and improved internal IT processes.