Bill Radford, PMP

CIO | CTO | Global Data Center & Edge Strategy Leader | Entrepreneur | AI & 5G Infrastructure Architect | 35+ Years in Telecom, International IT, Risk, Compliance, and High-Impact Technology Transformation

Jacksonville, Florida, United States

About

Seasoned technology executive with 30+ years of leadership across telecom, data centers, edge computing, and AI infrastructure. Proven track record of aligning IT strategy with business growth, regulatory compliance, and operational resilience—across both public and private organizations. Currently leading infrastructure modernization and AI-ready deployments at Duos Technologies and Duos Edge AI. Previous roles include executive leadership at Lexicon International, delivering fractional CIO/CTO guidance and secure infrastructure for global contact centers, and senior operational roles at Radius Global Solutions, Affordable Care, and multiple CLECs during industry deregulation and growth. Expertise includes: • Enterprise IT infrastructure strategy and execution • Modular and edge data center design and deployment • High-availability systems for AI and real-time analytics • Regulatory frameworks (ISO 27001, HIPAA, PCI DSS) • Business continuity, disaster recovery, and cost optimization • Cross-functional leadership across engineering, operations, and security Recognized for delivering scalable, secure, and forward-looking solutions that exceed organizational goals and customer expectations.

Experience

  • Vice President of Technology at Duos Edge AI
    Mar 2025 - Present · 1 yr 4 mos

    • Leading the nationwide deployment of next-generation Edge AI data centers, enabling low-latency compute for AI workloads, industrial automation, and real-time analytics. • Collaborating across business units to drive product innovation and infrastructure design supporting new services for Duos Edge AI and Duos Technologies. • Overseeing the full lifecycle of edge site delivery, including site selection, design/build coordination, and operational readiness in regulated, mission-critical environments. • Supporting compliance and uptime requirements for AI infrastructure, including power density, thermal management, and high-availability standards.

  • Chief Operating Officer at Lexicon International
    Feb 2012 - Mar 2025 · 13 yrs 2 mos

    • Founded and led an international IT services firm focused on delivering strategic infrastructure, cybersecurity, and compliance solutions to support global contact center operations. • Directed end-to-end technology strategy across communications, network, and cloud platforms—enabling enterprise clients to achieve operational resilience and digital modernization. • Spearheaded initiatives to align IT environments with regulatory standards including ISO 27001, HIPAA, and PCI DSS, providing advisory and implementation services across international markets. • Oversaw business operations, client delivery, and solution architecture, scaling services to support multiple Fortune 1000 clients with high-availability and security-sensitive workloads. • Delivered fractional CIO/CTO leadership, program management, and project delivery for clients undergoing complex infrastructure transformations or rapid international growth.

  • Vice President of IT Infrastructure at Affordable Care
    May 2023 - Feb 2025 · 1 yr 10 mos

    • Directed enterprise IT infrastructure strategy and execution for 450+ dental practices across 43 states, serving major national brands including Affordable Dentures & Implants. • Spearheaded the deployment of transformational technologies that positioned Affordable Care as an innovation leader within the Dental Support Organization (DSO) industry. • Architected and executed a large-scale infrastructure consolidation initiative, driving standardization across the enterprise to improve scalability, reduce operational overhead, and enhance service delivery. • Strengthened cybersecurity posture by embedding compliance-focused frameworks and aligning IT operations with HIPAA, SOC2, and ISO 27001 best practices. • Partnered with executive leadership and business units to align IT capabilities with organizational growth strategies and emerging business needs.

  • Chief Technology Officer at Astra Global
    Jun 2009 - Jan 2025 · 15 yrs 8 mos

    • Acted as a key liaison between operations and IT, ensuring seamless communication and collaboration. • Identified and implemented innovative solutions to enhance the deployment of international platforms. • Resolved complex issues that arose during platform deployment, improving operational efficiency. • Contributed to Astra Global's mission of delivering cutting-edge technology solutions in a dynamic environment.

  • Chief Information Officer at EdgePresence
    Jan 2019 - Apr 2023 · 4 yrs 4 mos

    • Defined and executed the strategic vision for modular data center design, construction, and nationwide deployment—establishing EdgePresence as a leader in edge computing infrastructure. • Oversaw the full lifecycle of data center builds, from site selection and engineering to implementation and operations, aligning infrastructure with evolving customer and market demands. • Selected and deployed technology platforms to optimize internal operations, improve agility, and enhance service delivery across geographically distributed teams. • Directed enterprise-wide IT strategy and governance, prioritizing initiatives based on capital planning, ROI, and long-term scalability. • Collaborated with executive leadership, vendors, and partners to drive innovation, operational efficiency, and competitive differentiation through infrastructure.