Appleton, Wisconsin, United States
As the Chief Technology Officer at WOW Logistics, I leverage my 20+ years of experience in creating, innovating, and automating technology projects to solve hard problems in a delightful way. I lead the development and implementation of our state-of-the-art technology platform that drives accurate inventory management and integrated supply chain solutions for our customers across various industries. I listen to customer needs and translate them into technical and strategic plans that align with our organizational goals and vision. I have steered multiple product releases, reduced costs, added revenue streams, driven a data culture, and optimized operations that have netted millions of dollars. I have expertise in diverse domains such as food products, healthcare, insurance, education, pharmaceuticals, and entertainment. I foster a culture of engagement, data-informed decisions, and customer excitement that drives strategic success.
Companies partner with WOW Logistics® to tackle some of their toughest supply chain challenges. The solutions we offer exist within four core business areas – Operations, Real Estate, Financing, and Technology. Our commitment to customer satisfaction and efficient operations has allowed us to master the art of combining our services to deliver integrated supply chain solutions to our customers. WOW Logistics’ state-of-the art technology platform is derived from practical knowledge of daily warehouse operations and refined by feedback from the warehouse teams who use it every day. The platform consists of our Warehouse Management System (WMS) at its base, which drives accurate inventory management. Our Warehouse Execution System (WES) orchestrates efficient resource management, and our Supply Chain Control Hub (SCCH) automates supply chain back-office needs. ► Lead an exceptional teams of product managers, software engineers, service analysts, data science experts, and infrastructure engineers to deliver outstanding products and services. ► Expanding our growing SaaS software suite and technology services driving accurate and efficient warehouse operations, optimizing resource management, and delivering goal based management of KPIs. ► Collaborate with all organizational and customer leaders to understand the full picture of market requirements and processes to build a complete and prioritized organizational strategy.
Hoonuit is the leading solution that offers a fully comprehensive analytics platform with actionable insights across all key aspects of school and district operations including accountability tracking, early warning and intervention, student learning and growth, social and emotional learning, college and career readiness, finance and operations, talent management, enrollment analytics, location analytics, and dashboards that provide school-wide, district-wide, and state-wide insights to the community. ► Spearheaded company's product plan across 5 product lines, competitive analysis, growth forecasting, market risk mitigation, and support for BI/Analytics products in education market. ► Charged with supervision, engagement, and mentoring across team of 17 cross-functional technology experts to develop and implement SaaS analytics software suite using Angular, Java, SQL, PowerBI and JavaScript. ► Progressed 5 new regulatory compliant cloud based and on-premise analytics products through concept to delivery via Azure to increase subscription licensing by $4 million annually and maintain 97% customer retention. ► Revolutionized product UI to new modern responsive, mobile friendly approach.
A provider of business-process outsourcing, Alta Resources provides total process management for customer care, sales, e-commerce and fulfillment solutions from world-leading companies. Manager, Business Intelligence & Data Solutions, 2006 – 2010 ►Performed complex analysis projects with data in food products, healthcare, insurance, pharmaceuticals, and entertainment industries. ►Introduced a new annual revenue stream with an analytics product launch allowing customers to gain insights from customer service, manufacturing, and sales data. ►Eliminated $25 million of fraudulent claims for globally renowned healthcare client through implementation of automated customer tracking systems, address verification tools, and record matching data intelligence systems. ►Delivered and managed HIPAA and PCI compliant data systems. Manager, Information Technology, 2004 – 2006 ►Directed project lifecycle management for all information technology projects with support of five-member team. ►Optimized operations for industry leading pharmaceutical client by reducing grant application process by 4 days and incorporating decision-making process simplifications through spend analysis reports and automation of audits. ►Authored innovative business solution that integrated surveys, sales data, product satisfaction scores, marketing expenses, and market analysis data resulting in 22% marketing reach improvement for leading cosmetics brand client. Enterprise Application Architect, 2001 – 2004 ►Conceptualized, designed, and developed internal CRM/ERP applications and customized technological solutions. ►Slashed costs by over $300,000 through cross-functional systems integration projects and insourcing configurations. ►Created self-service reporting portal that improved end-user satisfaction and data reporting integrity.
Catalyst for Modern Analytics is our engagement approach that features a “think big, start small” philosophy. Starting with collaborative envisioning and strategy sessions, we work with clients to Launch, Scale, and Realize the value of new modern data and analytics solutions, using the latest technologies on the Microsoft platform. ►Conceptualized, designed, and developed user engaging e-commerce applications for numerous industries. ► Assessed market need, customer requirements, product catalogs, and product management processes to deliver complete e-commerce solutions. ► Enable simple algorithms for evaluation purchase habits and driving recommendations to customers increasing customer upsells by 20%.
For companies that manufacture or process plastics, the motan group is a reliable partner for all aspects of peripheral equipment and system design. Global. ► Managed all technology systems across the facility including AD, email, ERP, and databases. ► Customized ERP system for improved quality of information and conducted data reporting/analysis to measure and predict inventory changes, review product defects, and measure process efficiency. ► Certified as an internal ISO 9002 auditor for process improvement.