Austin, Texas, United States
My job is to lead a team of account executives who remove the barriers to customer-centric digital transformation for large enterprises. Here are some of the most common barriers we see: - Teams are too reactive in responding to any customer friction without an understanding of the impact of customer frustration - Team members waste too much time on basic questions such as, "What were our revenue numbers last quarter?" - People within the org not believing they are empowered due to old ways of thinking about data accessibility - An old project-based approach to product development that was measured by getting projects done, not by the business results produced - The organization does not have a 360-degree view of customer interactions Who I work with: - People who believe cultural change is possible and necessary to produce future success - People who believe transformation is worth the investment - People who believe data should be in the hands of many and that internal competition is good - People who believe the truth is needed to produce greater results - People who believe all team members should be empowered Extensive market knowledge in eCommerce, Startup Revenue Growth, Customer Experience Management, Digital Analytics, digital customer experience, Mobile and Web Optimization, Digital Engagement, Big Data, and other digital emerging technologies Social change agent improving the world we live in.
Responsible for leading a team of Quantum Metric Enterprise Account Executives towards achieving and exceeding the company and individual revenue goals. Quantum Metric is a digital experience analytics and session replay platform. We help our customers, in real-time, reclaim lost revenue within their digital channels by identifying segments of customers who have struggled or abandoned in a key transaction flow due to a poor digital user experience.
2021 Closed over 161% of annual revenue target (Highest quota of any rep) 2020 Top Revenue Producer - Closed 230% of annual revenue target Digital products have to change faster than ever. But many companies aren’t built to move that fast. Data is siloed, teams take too long to prioritize, and impact is hard to quantify. That’s why we built Quantum Metric, a platform for Continuous Product Design, which is a fundamentally new approach that helps organizations deliver digital products that have greater impact, with speed and confidence. Overview and Testimonial videos below:
Johnny Yurts is a luxury camping experience in the Texas Hill Country. Our yurts have been designed with the perfect combination of natural charm and modern amenities. Whether you are hitting the 290 wine trail, exploring one of the many state parks, or looking for a Hill Country getaway, we have your lodging covered!
Created a 501(c)(3) non-profit organization dedicated to helping high-risk children and teens in the Austin community live creative and empowered lives through the application of STEAM (science, technology, engineering, arts and math) skills. 21% of children live below the poverty line in Austin and don’t have as much access to mentors, education, and programs as other children, impacting their ability to live out their dreams. Austin is such a unique city, bringing together technology and arts and we believe that underprivileged children should be able to benefit and then ultimately contribute back to that in the future. Through ToyPrints, we hope to build confidence in these children and provide them with the tools to solve problems and become creators through our program in hopes that it will help offer them a better future and thus a better future for Austin.
Wizeline brings together the best teams, tools, processes, and technology to develop software projects of any size and complexity. We specialize in managing and building products for enterprise organizations. With decades of experience building disruptive technology in the heart of Silicon Valley, our team shares a proven track record of enabling companies to achieve breakthrough results with software and services. Some the of clients I work with include: - Nike - Lennar - Coca-Cola - Dell - National Instruments - Genesys - Acxiom