Serbia
Accomplished business entrepreneur in travel & tourism with over 30 years of experience. Founder of distinct business ventures including destination management companies, travel trade online portals and cloud software solutions for tour operators. Hands-on management, strategy planing and top-level decision making. Expertise in creating sustainable tourism models by engaging with rural communities, local tourist offices and regional governments. Secretary general and chair of national professional associations and consortia. Business management degree enhanced by professional training. Reputable executive with excellent communication and presentation skills. Extensive leadership and organisational experience with strong ambition to innovate and succeed. Regular attendance to leading industry events & shows, acting both as company’s ‘ambassador’ and trade expert. Career coach to novice industry professionals and junior sales teams.
State-of-the-art global travel technology start-up, with a vision to benefit tourism developments, improve bookings and assist in forging trade relationships Duties: • Principal creator of new industry hub designed to aid tourism professionals in selling tours • Project managed, planed and organised internal departments during all development stages • Coordinated external suppliers and contractors to ensure tasks are completed according to plan • Liaised with prospective customers, 3rd party vendors and affiliates to gain maximum exposure
Unique online portal revolutionising travel industry in Serbia, by enabling tour & activity operators to feature and sell their product through unique 'marketplace platform' Duties: • Originated fully comprehensive project for designing an innovative regional travel-tech platform • Produced a website connecting 60 excursion & activity operators into a unique marketplace • Promoted social media activity and organised regular mailing campaigns for subscribers • Supported novice tour operators in creating content and offers aimed at (doubling) increasing sales
Fully licenced, reputable and innovative DMC managing comprehensive incoming travel & tourism product for Serbia, including guided tours and tailor made itineraries. Duties: • Organised and supervised entire operation for the leading incoming tour operator in Serbia • Presented business strategies and facilitated corporation growth through its existence • Created inspiring touring programmes for international visitors and local customers • Planned marketing & PR strategy and originated content for tactical promotions • Boosted brand values and increased awareness on industry events and trade shows
Online hotel booking portal, the very first of its kind in Serbia, combining accommodation offer and tourist information with trade forum and educational activities for novice professionals Duties: • Conceptual creator for converging Serbia's accommodation offer on a single platform • Managed relationship with participating partners and expanded platform user network • Coached accommodation providers during transition process for adopting new technologies
International Trade, Tourism and Sports Company providing events & marketing support for multiple accounts Duties: • Assisted marketing activities and supported management of company’s event calendar • Planned and organised first national Female Chess Tournament • Increased sponsorship of women's sports clubs programme