Bilal Hasan Minai

Seeking Gulf opportunities | Cyber Security Aspirant | SQL | Python | Linux | ITIL v4 | Ex NOC Engineer | Ethical Hacking | Pen Testing | SIEM

Lucknow, Uttar Pradesh, India

About

Passionate about securing digital infrastructure and solving complex technical problems. Currently pursuing the Post Graduate Diploma in Cybersecurity (PG-DCSF) from CDAC (2025), gaining hands-on expertise in network security, cryptography, incident response, penetration testing, and cloud security. Previously worked as a NOC Engineer (2019–2025) in Gurgaon and Abu Dhabi, specializing in SQL Server Administration and cloud service monitoring. Experienced in identifying performance issues, ensuring high availability, and supporting enterprise IT environments. With SOC team sitting beside me, I also got some hands-on identifying Traffic on Wireshark and also have basic understanding of SIEM tools. Started my career as a Windows Technical Associate at Convergys (2017–2018). In 2018, I explored IT opportunities in Dubai, which broadened my outlook and motivated me to grow further in the technology domain. Along the way, built strong foundations in SQL, scripting, and monitoring tools. From 2014–2017, competed as a badminton player and prepared for government exams, developing discipline, persistence, and analytical thinking—qualities that continue to shape my professional approach today. Now, I am focused on transitioning into Cybersecurity roles while continuing to leverage my database and monitoring expertise.

Experience

  • Career transition at Career Break
    Aug 2025 - Feb 2026 · 7 mos

    Enrolled in a full-time CDAC program focused on Cybersecurity. Studied networking fundamentals, operating systems, Linux, security concepts, SOC workflows, incident response, Pen testing, Ethical Hacking concepts. Practiced lab-based learning, security tools, and exam-oriented problem solving. Used this period to transition from operations-focused roles toward security-focused roles.

  • NOC/ Security Analyst at Alpha Data
    Sep 2023 - Feb 2025 · 1 yr 6 mos

    ▸Monitoring & Analysis to prevent data breaches using DLP tool. ▸ Performs Phishing Analysis using Sandbox tool and MS Defender. ▸ Monitoring Logs and Triggered Alerts 24/7. ▸ Raising tickets for validated incidents. ▸ Performs immediate response in handling Phishing & Malware Alerts and Incidents. ▸ Designed & implemented daily, weekly, and monthly reporting process for a proactive service management. ▸ Monitored enterprise infrastructure and security alerts across 200+ client environments using SolarWinds, Site24x7, DCE, and Veeam, ensuring 24x7 availability and early anomaly detection. ▸ Performed alert triage and log analysis to identify suspicious activity, unauthorized access attempts, and misconfigurations; escalated confirmed incidents to L2/L3 security teams per defined playbooks. ▸ Supported threat detection workflows by correlating events across monitoring tools to flag abnormal system and network behaviour, reducing noise and false positives in daily alert volume. ▸ Enforced access control and least-privilege policies during incident handling and change windows, maintaining compliance with client security standards. ▸ Assisted vulnerability management by tracking patch status, flagging missing updates on Windows servers, and coordinating remediation with platform teams. ▸ Handled 100+ critical alerts daily under strict SLAs and reduced average P1 resolution time by ~30% through proactive triage and clear incident communication.

  • NOC Engineer at Navisite
    Dec 2019 - Jun 2023 · 3 yrs 7 mos

    ▸Monitored SQL Server and Windows environments for performance, availability, and security-related alerts across managed customer estates. ▸Investigated authentication and login failures through Windows Event Logs and SQL audit logs to identify potential brute force attempts and unauthorized access patterns. ▸Enforced access control policies ensuring administrative actions were performed within approved privilege boundaries and documented in change records. ▸Performed alert triage and incident escalation for suspicious activity, coordinating with security and platform teams for further investigation and containment. ▸ Supported vulnerability management and patching cycles on database and OS layers, helping reduce exposure to known CVEs across client environments.

  • Career transition at Career Break
    Apr 2018 - Nov 2019 · 1 yr 8 mos

    Pursued IT jobs in Dubai for 6 months (April–Sep 2018), aiming to grow in the tech industry. Focused on career transition after returning, securing a NOC Engineer role in Gurgaon.

  • Technical Support Associate (Microsoft Process) at Convergys
    Apr 2017 - Nov 2019 · 2 yrs 8 mos

    ▸Managed user authentication and access control handling password resets, account lockouts, and secure account recovery in line with identity verification policies. ▸ Triaged user-reported security concerns such as unauthorized access, suspicious logins, and account compromise indicators, escalating confirmed cases to security teams. ▸ Educated end users on password hygiene, phishing awareness, and safe data handling practices during every relevant support interaction.