Ranchi, Jharkhand, India
Extracted data using SQL queries to support analysis, reporting, and troubleshooting. Designed basic Power BI dashboards for internal use and client demonstrations. Performed manual testing on new releases and identified functional issues. Conducted client training sessions and provided product walkthroughs. Collaborated with backend teams by drafting epics, requirements, and issue details. Analyzed client-reported issues by reviewing logs, reproducing scenarios, and identifying data inconsistencies. Executed software upgrades and verified data accuracy post-deployment.