Gärtringen, Baden-Württemberg, Germany
Experienced professional with 5 years of progressive growth at Xiaomi Technology India, successfully advancing from Sales Specialist to Sales Manager, Operations Manager, and Supply Chain Manager. Possessing extensive expertise in consumer electronics, smartphone distribution, sales strategy, operational excellence, inventory planning, and supply chain management. Passionate about leveraging cross-functional experience to improve efficiency, enhance customer satisfaction, and support sustainable business growth.
- Managed supply chain operations for Amazon, Swiggy Instamart, and Blinkit channel. - Handled order management, fulfillment planning, and delivery tracking, Coordinated slot booking and logistics operations to ensure timely order fulfillment. - Ensured end-to-end supply visibility through accurate inventory tracking and stakeholder reporting. - Coordinated slot booking and logistics operations to ensure timely and efficient order fulfillment. - Improved supply visibility by maintaining real-time inventory tracking and sharing actionable updates with stakeholders. - Streamlined order processing, fulfillment planning, and delivery execution to enhance operational efficiency
- Managed planning and operations for Xiaomi exclusive retail outlets - Ensuring smooth business performance and operational excellence. - Ensured optimal inventory levels and stock availability to meet customer demand while minimizing stockouts and excess inventory. - Evaluated and onboarded channel partners, conducted feasibility assessments. - successfully launched new exclusive outlets in high-potential markets - Collaborated with cross-functional teams to improve store performance, enhance customer experience, and achieve business target
- Managed business operations across 2 distributors, overseeing a monthly turnover of approximately ₹8 crore - Led sales and channel management for three major product categories: Smartphones, Smart TVs, and Accessories - Drove achievement of sell-out and sell-through targets, ensuring healthy inventory movement and improved channel productivity. - Strengthened market penetration by expanding the retailer base and improving product availability across key territories. - Monitored sales performance, inventory levels, and market trends to identify growth opportunities and implement corrective actions.
Converted 400 prospects into customers during the 'Special 365' project in Chandigarh.