Mumbai, Maharashtra, India
Analytically strong, self-motivated functional architect with strong decision-making skills and sound business knowledge, having 7+ years of experience of working in end-to-end software implementation/support projects for multi-national life insurance and Franchise Sales companies as clients. Significantly vast exposure, knowledge and experience of all stages of Software Development Life Cycles. Primary responsibilities handled include Requirement Gathering, Gap Analysis, Business Analysis Planning & Monitoring, Requirements Elicitation with Stakeholders, Requirement Analysis, Design Definition, Requirements Feasibility Analysis, Solution Evaluation, Insurance Product Configuration, working on SQL/Oracle database, Team Management, Quality Monitoring, Deployment to SIT, UAT, Pre-Prod and Production environments
•End-to-end Analysis and Software Development experience in IT, Insurance industry; expertise in full product implementation, upgrades, production support, roll out and enhancement from business analysis, testing, go-live assistance till post implementation support with key skill in IT Software Project Management, Business Analysis, System Design and Implementation, SDLC , Customer Relationship and Team Management. •Gather project requirements from customer through Business Requirement Document/ interviews/ Workshops/ Brainstorming/ sessions, interaction with stakeholders and business users. •Analyze requirement documents and perform gap analysis to find aspects of requirement requiring clarifications and eventually finalize requirements •Actively involved during SoW sign‑off stage •Communicate business requirements within organization and deriving appropriate design and solutions to meet requirements through functional brainstorming discussion with development team, keeping in mind business policies, organizational set‑up, stakeholders' expectations, and solution's features/limitations •Understand and decode Actuarial sheets to configure Life Insurance products in system, where application provides New Business Insurance Policy creation portal •Mentored team of 8 BA's •Work closely with development and quality analysis team to monitor development and understand challenges and getting any issues fixed. •Manage deployment of application to customer environment and travel on‑site to engage with stakeholders across business to ensure requirements and processes are accurately defined, and to bridge any gaps in knowledge, and support during SIT, UAT, Production and Production Support phases. •Handled CR management by making sure current working is not affected and customer requirements are met. •Conduct demo sessions, user training and workshops at on‑site locations, where audience consists of Client IT Team, Business Users, Underwriters, Actuaries and Project Managers.
•Understand and decode Actuarial sheets to design/configure Life Insurance products in system, where application provides New Business Insurance Policy creation portal for Windows, Android and IOS devices. •Analyze requirement documents and perform gap analysis to find aspects of requirement requiring clarifications and eventually finalize requirements for project. •Prepare Functional Specifications Documents, User Interface prototypes, WBS document, Effort Estimation documents, Test Strategy, Test Scenarios and Test cases •Communicate business requirements within organization using FSD and HLD documents. •Manage deployment of application to customer environment and travel on site to engage with stakeholders across business to ensure requirements and processes are accurately defined, and to bridge any gaps in knowledge, and support during SIT, UAT, Production and Production Support phases. •Monitor defects raised by customer and deploy fixes during SIT/UAT/Pre Production, using JIRA tool. •Strategically involved in End to End implementation of New Business Sales tool for two insurance company's in Malaysia
•Prepare Functional Specifications Documents, WBS document, Effort Estimation documents. •Configure Life insurance products in system. •Monitor defects raised by customer and deploy fixes during SIT/UAT/Pre-production using JIRA/MANTIS tool. •Conduct user training at on-site location.
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. • Successful delivery of SaaS system to the clients with the timeline • Mentored and conducted knowledge transfer sessions for new associates. • Performing enhancements in the product that came as a request from various clients. • Analyzing the existing code and debugging was done to resolve the existing issues being faced by existing clients from different geographies