London, England, United Kingdom
I'm a Senior Real Estate and Workplace leader with over 24 years of experience spanning Workspace Strategy, Design, Construction, Facilities Management, and Global Portfolio Management. Currently operating at Global Head level within WPP, one of the world's largest creative companies, with accountability for Strategy, Operational Excellence, Workplace Design & Strategy, ESG, Risk, Digital and Data, and PMO across Procurement and REWS. Prior to this I ran my own workplace consultancy business, and I have also held Director-level responsibility at Nike, including delivery of a new headquarters, design standards, capital projects, and a Chief of Staff role supporting the EMEA VP. Track record of defining global frameworks and operating models, governing complex supplier relationships (IFM, FM, construction), driving capital programme oversight, and embedding change across large-scale, matrixed environments. A trusted senior partner to ExCo and leadership teams, able to translate complex Real Estate and Workplace agendas into clear, commercially grounded strategy. If you’re exploring how to make work better, I’d love to connect. Available for public speaking, workshops etc. www.bexmoorhouse.com I make ideas happen fast. I cut through noise and bring the right people together to make it stick. I challenge stale thinking, never settling for “just delivered”.
Strategy & Transformation - Real Estate & Workplace Services (REWS) Operational Excellence, Food & Beverage, Experience, Health & Safety - REWS Global PMO - REWS Workplace Design & Strategy - REWS Digital & Data Strategy - Procurement & REWS Global Capability Centre - Procurement & REWS (India) ESG & Risk - Procurement & REWS
Work should be better, we aim to do this through our events. Mission: To build a strong, varied and inclusive network of open-minded people who want to make work better. Vision: Engaging rewarding work for everyone. ACTIVATE | ENGAGE | GROW
Invigorate Spaces is a wellbeing consultancy existing to breathe life into the corporate world, through careful curation of workplace culture, environment and experiences. We will support you to normalise wellbeing - creating happy and healthy workplaces, which in turn will help you attract and retain the best talent. Our clients include: JLL, Barclays, Westfield Health, Nike and WPP.
Innovating and maintaining exceptional experiences and environments based in the UK. Creating a connected environment with wellness and Athletes* needs at the centre. - Nike UK Leadership Team - WD+C EMEA Leadership Team - Chief of Staff for WD+C EMEA Leadership Team Responsibilities * Workplace Environments, Experiences & Wellness - UK & Ireland - EMEA WD+C Leadership Key Achievements * Workplace Strategy - Future ways of working * Creating and curating the corporate wellness programme for the UK & Ireland, becoming the blueprint for EMEA programme. * Pioneering the pivot to hybrid wellness programme and rolling out Mental Health First Aiders in UK & Ireland (only location in Nike to provide this currently) * Delivering new Nike HQ in London amid the backdrop of Brexit and COVID. * Human-centered Change Management/Transition Management. * Ensuring universal design considered at new HQ location and remaining portfolio. * Health & Safety - Implementing H&S throughout portfolio moving workplaces from 70% - 98% across the portfolio. * COVID-19 response, first location to experience issues and in many ways shaped the response across EMEA. * Driving real estate conversation for wholesale portfolio in UK & Ireland with CBRE for guidance and execution. * Employee experience - driving new experiences to power athletes* to do their best work. Moving sample sale from physical sale to online experience - driving equal inclusion across UK & Ireland. * Chief of Staff - supporting VP WD+C EMEA, managing agenda's, coaching LT on wellness and leadership defined principles. * Member of EMEA Meet Cancer and Ability Networks * Led by Purpose, Diversity and Inclusion. * Implementing Community work to drive active community around our locations - Urbanity * Hybrid working - supporting home working support programmes etc.
Responsibilities * Supporting VP WD+C EMEA * Communication planning for CORE LT/EXTENDED LT and EMEA WD+C team. * Managing meeting cadence and Agenda's * Coaching wellness and leadership defined principles. * Creating inspirational sessions - inspiring team to think bigger than day to day immediate challenges. . Creating finance packs for board meetings
Managing the integrated workplace so shifting from pure facilities to instead focus on the holistic experience and environment for athletes* Key Achievements * Created the Guest Ambassador Concept - removing reception desk, focus on visitors/experience - this is now global standard in all new locations.
Key Achievements * Upgrading services and standards across all buildings * Securing large client renewal across my area, against a backdrop of prior service issues. Responsibilities * Managing P&L for 3 locations * Handling all large new business and renewals for 3 locations * Innovating new product/service offerings.
Jul 12 – Aug 13 - Centre Manager, Stonemartin, part of Regus UK, New Broad Street House www.regus.co.uk Regus is the world’s largest provider of flexible workspaces with 1,100 locations in over 85 countries Key Achievements • Restoring the centres visual standards • Improving centre communication and service delivery for clients • Increasing the financial results of the centre for Q3/Q4 2012 and Q1/Q2 in 2013 in all areas Responsibilities • Managing Flagship centre for Regus in the City - 6 floors with 805 workstations plus 150 virtual office clients • Conducting new sales tours from October 2012 – based on performance • Managing all centre renewals and expansions • Account Manager for a large client based in 5 UK locations • Managing a team of 9 employees, plus cleaning services (20 staff), maintenance and handyman services • Overseeing the management of 17 meeting rooms, accommodating from 2 to150 delegates • Management of H&S and legislative requirements for the entire building
Regus is the world's largest serviced office company, with over 1100 locations globally. www.regus.com Key Achievements • Increased Client Retention • Reduced Debt • Increased Centre Occupancy • Improved Customer Service Results Responsibilities • Managed 483 workstations will full P & L Responsibility • Created business plans/strategies to increase centre profitability, occupancy and meeting and conferencing revenues • Created all office licences and contract service agreements for residential clients • Managed reception services and team to deliver excellent customer service • Handled all Health and Safety requirements for the building and managed all contractors on site • Managed conferencing team providing meeting rooms for 2 – 150 delegates across 11 meeting rooms • Supervised the handling of all client phone calls and client requirements e.g., faxing, emails • Up-sold all products and services and encouraged staff to do the same • Managed creation of monthly invoices and credit control at site • Managed all HR at site - (e.g. staff appraisals, staff training and development, recruitment, staff remuneration, disciplinary procedures if required) Clients included: Aramark, ISG, Palm Mason and SA Stockbrokers