Chicago, Illinois, United States
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• Support EVA Airways fleet including issue resolution, Monitoring & Diagnostics, fleet data and outage management. • Developing in-depth knowledge of a technical discipline. Provide technical support to the local shop and support readiness activities • Partner with Fleet Team to identify Workscope and Customer Repair Specifications optimization opportunities
Rotation 1 - Fleet Manager @ Fleet Support Shanghai • Achieve 36% of alert reduction rate by enhancing logic simulation • Create new alert working instructions for diagnostic monitoring team Rotation 2 - Commercial Field Service Engineer @ EVA Airways • Identify problems and provide technical support for fleet management • Facilitate communication with customers and manufacturers
• Create automation tool for invoice and part number matching