Istanbul, Istanbul, Türkiye
Customer Success • Planning of kickoff meetings and analysis of customer requests and needs. • Identifying the appropriate solution based on customer needs and preparing a working plan for the technical team. • Managing and following the progress of the technical team and customer throughout the project. Adoption & Change Management • Using ADKAR methodology ensuring deployment of M365 products and preparation of project plans. Microsoft Solutions • Modern Work & Security, Azure & Copilot products.
FastTrack • Managing of program requirements and ensuring their completion. • Preparation of the customer statement of work (SOW) and proof of execution (POE) documentation. ECIF • Identifying customer needs and preparing the statement of work (SOW) and proof of execution (POE) documentation. MCI (Modern Work & Security, Azure & Copilot workshops, Security Usage). Following Microsoft Earnings & Payments.