Vienna, Vienna, Austria
Experienced in Cyber Security, IT, and Project Management with a demonstrated history of working in the Telecommunication and IT industry. Handled positions on Information Security, System management, and Telco. Strong operations professional with a Master's degree focused in Business Informatics.
Responsible for managing and optimizing IT operations across multiple hotel properties in Austria and Germany, including the prestigious Steigenberger ICON portfolio. Key responsibilities include overseeing IT infrastructure, ensuring standardized technology environments, and maintaining high service reliability across all properties. • Manage and maintain hotel IT infrastructure, including networks, Wi-Fi systems, hardware, Smart TVs, and hotel management platforms • Standardize IT environments across properties in alignment with group IT policies and architecture • Coordinate with Central IT teams on system rollouts, enterprise applications, and cloud-based solutions • Ensure SLA compliance, service monitoring, and operational continuity across all locations • Implement and enforce group IT standards, including cybersecurity policies, Active Directory, and VDI environments • Conduct regular on-site audits and compliance checks to maintain operational excellence • Provide local IT leadership and technical support to hotel teams, ensuring efficient resolution of technical issues • Support digital transformation initiatives and technology improvements across the cluster
Kairos Beteiligungs GmbH: Holding company shares in various sectors (IT, energy sector, healthcare), creation and promotion of ideas and innovations, investments in start-ups Sage Stud: largest breed of English thoroughbred horses in Austria Age of Sage Real Estate and Investment Holding OG: Real Estate Edelwise ES GmbH: operation of apartment houses
- Vulnerability Management - OS Hardening - Identity Protection
• Responsible for managing 40+ people in Network Monitoring, Performance and Reporting Unit, Service Desk and Helpdesk Data Team. • Responsible for the Operation and Maintenance of fixed and mobile network. Monitoring and troubleshooting of the network element failures 7x24x365 • Handling all of the Reporting, KPI, SLA, and Performance Calculations for Technology Group • First and Second level support to Albtelecom corporate customers
• Responsible for managing Network Monitoring, Performance and Reporting Unit, Service Desk and Helpdesk Data Team. • Responsible for the Operation and Maintenance of fixed and mobile network. Monitoring and troubleshooting of the network element failures 7x24x365 • Handling all of the Reporting, KPI, SLA, and Performance Calculations for Technology Group • First and Second level support to Albtelecom corporate customers
• Implement and maintain the multiple SAP instances that comprise the SAP environment (development, test, training, and production). • Administer the SAP database with Database Administrator (plan and perform database upgrades, apply database maintenance, design and maintain physical database layout, perform database reorganizations, design and implement backup and restore strategy, maintain database security, administer database performance, manage database storage, database problem determination, resolution, etc.).