Beslinda Fonda

Customer Care at MarKam Solutions

Pristina, District of Pristina, Kosovo

About

I am a dynamic, results-driven professional with a strong background in B2B sales, dispatching, customer support, and administrative operations. I bring hands on experience using platforms such as Zoho, Google Sheets, Five9, RingCentral, Microsoft Teams, Ooma, ProAbd, and other dispatch management systems. I specialize in coordinating dispatch operations, managing sales pipelines, supporting customers, and ensuring smooth day to day business workflows. With strong communication, organization, and problem solving skills, I consistently help drive revenue, enhance customer satisfaction, and streamline internal processes. I thrive in fast paced environments, working effectively both independently and as part of a team, and I deliver value through professionalism, adaptability, and a results focused approach.

Experience

  • Customer Care at MarKam Solutions
    May 2025 - Present · 1 yr 6 mos

  • Sales Talent at Zwiss Avenue
    Feb 2025 - Mar 2025 · 2 mos

  • Sales Executive at Selling Sidekick
    Sep 2024 - Feb 2025 · 6 mos

    Google Sheets, Communication and +6 skills

  • Raiffeisen Bank Kosova (6 yrs)
    • Receptionist
      Mar 2021 - Dec 2021 · 10 mos

    • Direct Sales Agent
      Jan 2016 - Mar 2021 · 5 yrs 3 mos