Albuquerque, New Mexico, United States
I'm an accomplished Sales Professional with extensive experience in employee management, strategic planning, identifying competitors, managing client pipelines, reviewing KPI's, creating marketing campaigns, and promoting company products. I have substantial experience in hiring/training team members, providing recommendations that drive business decisions, monitoring prices, managing key accounts, setting team priorities, and forecasting market trends. I enjoy building strong relationships and work well with people at all levels of the organization including stakeholders, staff, and clients. ✉ [email protected]
➤ Managing sales/service activities and proactively seeking new customers through prospecting. ➤ Conducting financial analysis of clients' current financial position to identify investment objectives/cross-sell products. ➤ Strategically generating new business by effectively interacting and negotiating with new and existing customers. ➤ Administering bank operations, achieving goals. ➤ Supporting customers with banking needs and complex service transactions, putting needs at the center of transactions. ➤ Exceeding goals and expectations, conducting skills assessments, performance management.
➤ Managing sales/service activities for various locations and proactively seeking new customers through prospecting. ➤ Conducting financial analysis of clients' current financial position to identify investment objectives/cross-sell products. ➤ Strategically generating new business by effectively interacting and negotiating with new and existing customers. ➤ Administering bank operations, achieving goals, and training employees on branch operations and sales strategies. ➤ Efficiently preparing month-end reports for executives and helping to identify and resolve any problems that occur. ➤ Supporting customers with banking needs and complex service transactions, putting needs at the center of transactions. ➤ Exceeding goals and expectations, conducting skills assessments, performance management, and employee coaching.
➤ Efficiently co-managed Smart Home product line rollouts in Europe/UAE and lowered product return quotas by 4%. ➤ Used consumer and marketplace data/trends to support developing a deeper understanding of customer demographics. ➤ Collected data to learn more about consumer behavior and kept accurate records pertaining to inventory/account notes. ➤ Partnered with business officials to develop initiatives to appropriately drive customer growth and increase sales metrics. ➤ Maintained updated knowledge of company products, identified industry trends, and acted as a client advocate. ➤ Improved customer satisfaction through expert resolution of conflict, issues, and concerns to increase rapport and sales.
➤ Successfully negotiated sole-supplier status for Brown Goods accessories with Europe's largest electronic retail chain. ➤ Optimized portfolio from 18,000 products to12,000 and simultaneously increased sales volume/revenue by over 5%. ➤ Conducted research efforts to identify new marketing strategies, business opportunities, and competitor's performance. ➤ Identified new opportunities within the region to cultivate new leads, resulting in an increase in new customer metrics. ➤ Leveraged customer and marketplace data to support defining short-term and long-term innovation strategies and tasks. ➤ Identified innovation and renovation opportunities and lead initiatives in support of the brand's customer proposition. ➤ Used consumer and marketplace data/trends to support developing a deeper understanding of customer demographics. ➤ Nurtured, built, and cultivated various business to business partnerships to generate new opportunities for the company.
➤ Increased revenue by 15% in assigned territory by implemented strategic sales strategies and improvement measures. ➤ Managed the opening of 5 new store locations, 3 international and 2 national, including employee training operations. ➤ Ensured visual guidelines were consistent across all touchpoints and worked with designers to optimize all goals. ➤ Lowered personnel costs through resource/process optimization by developing cross-departmental training programs. ➤ Collaborated with senior management on monthly/quarterly and annual objectives to ensure quotas were achieved. ➤ Strategically organized team member schedules, managed the entire supply chain, and negotiated vendor contracts. ➤ Successfully increased sales volume/revenue year over year and strategically met sales quotas and financial goals.
➤ Sales Professional – Corley's Lincoln & Volvo – 03/2022 to 04/2022 ➤ Category Manager, National Sales - Hama GmbH & Co. KG – 2015 to 2018 ➤ Account Manager, Electronic Retail Stores - Hama GmbH & Co. KG – 2010 to 2015 ➤ District Manager, Rhineland-Palatine/Saarland - Hama GmbH & Co. KG – 2009 to 2010 ➤ Product Manager Marketing & Sales, TV, Home Theatre, Audio Accessories - Hama GmbH & Co. KG – 2008 to 2009 ➤ Management Trainee Program/Department Manager, Computer, Cell, Phone, Appliances, Audio, & Games -Media Markt Pirmasens – 1996 to 1999 ➤ Project Manager, Computer International Expansion – Media Markt Pirmasens – 1998 to 1999 ➤ Desktop Support Technician – FM Computer – 1996 to 1996 ➤ Military Service, Radar & Radio Technician – German Air Force – 1988 to 1995