Clamart, Île-de-France, France
Account and Sales manager for Software and high tech Domain , I have many strengths in the creation and development of new opportunities wishing to become more involved in strategy and team management. According to my experience in Network and Software deployment, I have an accurate End to End and business vision of the project from commercial process to final acceptance. This comprehensive global approach allows me to offer an effective customer relationship management with value creation. In line with the diversity of my intervention domain, I demonstrate a high capacity of adaptation and Learning capacity. I exercise my skills in particular in the following areas: • Creation and Implementation of Key Account Plan • Creation and Development of customer and product portfolio • Sales of services and equipments • Coordination of the sales cycle • Contract negotiationProject and Risk management • Teams Management in matrix Structure • Financial and profitability management • Best Practice Sharing • Relationship and customer satisfaction management Technical Environment: Software and Services: Cloud, Outsourcing, Cybersecurity, Data Valorisation (IA, ML, BD...) Global telecom Domain Knowledge IMS/ SDM-HSS/ AAA / RCS / VAS/CLOUD NFV/Cybersecurity/WDM/OTN/Microwave Application Server/ VPN Centrex ToIP/Unified Communication / Billing System / Intelligent Network Core Network, LTE/3G/2GSmall Cells Radio Network, transmission Optics and Microwave Customer Experience Management (Network Analyser/Customer Care)
- Management of offers and monitoring of sovereign accounts bringing together Critical System, Move to Cloud, outsourcing, and cybersecurity activities - Implementation of Public Market RFP - Business development for interministerial security-related programs
- Development of new account and consolidation of the french and Benelux market for Vertical Market and Operators (BtB). - Management of RFP in particular for Public Market - Management of the operations and projects for Microwave and optical domain (WDM/OTN/IP/SDN/Mobile Backhaul/OSS/Analytics/CISO and IT risk analysis/IT intégration) in particular for SM Optics (SIAE afiliate for Optical domain).
Account Manager IP Platform division (VAS/VPN Centrex/Payment System/Customer Experience Software/SDM/HSS/IMS/ Domain) for Orange Group Key Account Manager for Orange Overseas Departments (All technologies, Radio Access Network LTE included) (Orange Caraïbe / Réunion...) • Account Plan Management creation • Portfolio Development • Creation of Orange French Overseas account • Offer and Contract Negotiation • Overall coordination of the account
Program Director for Central America and Caribbean Accounts • Team management (+40 people / technical program manager included) • Coordinator of internal and external customers in matrix organization • Account development • Accountable for budgets and all deployments (2G/3G Mobile Network – VAS/IT – Transmission/Core network) • Project launch Expert for Orange Global Account area Middle East/Africa
Creation and promotion of the maintenance and consulting offer for SW Applications Division (prospect for increase from 10% to 98% of the installed base contract) (50 M €). • Implementation of marketing tools and commercial offer • Hunting of new customers • Maintenance offering Tracking • Customer negotiation for Europe and Africa Area • Operating Profit and sales targets Monitoring.
In charge of Deployment of Utilities for Telecom operator (Site Negotiation, Shelter, Energy…) Contract Management Planning Management