Montreal, Quebec, Canada
Driven Account Manager | Outdoor Enthusiast | Proud Parent & Partner; Passionate about people and performance, I thrive on collaboration, whether it's empowering individuals or aligning teams to achieve their goals. My curiosity fuels continuous growth, and I’m always seeking ways to elevate both myself and those around me. With a tenacious spirit and a commitment to excellence, I’ve consistently delivered results that matter. Throughout my career, I have demonstrated a consistent ability to drive business growth by combining technical expertise, industry insights and a customer-centric approach. I bring a proven track record of success, emphasizing collaboration and fostering enduring client relationships. Kezber optimizes business performance with tailor-made IT solutions, combining expertise in artificial intelligence, automation, customized development and managed IT services. I serve as the primary driver of retention, satisfaction, and strategic growth within Kezber’s existing client base. In this role, I act as a trusted advisor, dedicated to building long‑term relationships founded on trust and a deep understanding of each client’s business challenges. I am responsible for ensuring that every partner in my portfolio thrives by aligning their needs with our innovative solutions in software development, automation, AI, and managed services. Portfolio Ownership & Retention: I act as the primary point of contact for my assigned accounts, ensuring they receive proactive and engaged support that minimizes churn and reinforces Kezber’s service standards. Strategic Growth (Upsell/Cross‑sell): I proactively identify and develop opportunities for additional services, including custom applications, automation solutions, and managed IT services, in order to expand Kezber’s footprint within the existing client base. Request Orchestration: I receive and qualify client requests, maintaining full ownership of follow‑up until the issue is resolved or successfully handed off to the appropriate technical or administrative teams. Contract & Lifecycle Management: I manage the end‑to‑end lifecycle of client contracts (managed services, AMS, and software licensing), ensuring 100% accuracy during renewals and strategic negotiations. New Sales Prospects: I respond quickly and professionally to inbound leads assigned to me on a periodic basis. AI‑First CRM Integrity: I consistently leverage AI tools, Sales Navigator, and ConnectWise to streamline reporting, draft proposals, and maintain absolute rigor in client activity tracking and opportunity management.
Lead the Québec territory for CoStar’s commercial real estate analytics platform, managing a high-value book of business across institutional investors, developers, owners, lenders, appraisers, and brokerage firms. Own the complete revenue cycle from account targeting and cold calling to closing, renewal execution, collections, and long-term expansion. Serve as a de facto team leader, coaching peers, ensuring pipeline discipline, and presenting team performance to senior leadership.
J’ai représenté des PME locales pour leurs besoins immobiliers via le réseau PMML.
Collier's Private Capital Group conseille ses clients sur la valeur potentielle de leurs actifs immobiliers existants ainsi que sur les acquisitions, les dispositions et les opportunités de financement sur le marché québécois.