Berfu Akbaş

Customer Experience Manager- Türkiye, Unilever

Istanbul, Türkiye

About

Experience

  • Unilever (5 yrs 10 mos)
    • Customer Experience Manager
      Apr 2026 - Present · 3 mos

    • Demand Planning Manager Türkiye & UNICA - B&W
      Feb 2025 - Apr 2026 · 1 yr 3 mos

    • UFLP - Assistant Customer Service Manager
      May 2023 - Feb 2025 · 1 yr 10 mos

  • Operations Management Intern at Adel Kalemcilik
    Jun 2020 - Aug 2020 · 3 mos

    Adel/Faber-Castell Anadolu Grubu. I worked on stock optimization and improve the inventory planning model based on stock control systems and ABC analysis. During my internship, I also had the chance to experience some marketing strategies of the projects performed by the marketing department and took active role at merchandising studies.

  • Chief Young Officer (CYO) at Anadolu Grubu
    Jun 2020 - Aug 2020 · 3 mos

    In the scope of Chief Young Officer internship program of Anadolu Group, I completed my internship at Adel Faber Castell and worked on stock optimization.

  • Digital Marketing at Reztoran
    May 2019 - May 2020 · 1 yr 1 mo

    Preparation of creative and inspirational contents for restaurants with visuals and informative texts on Instagram account of the company, through posts and stories. Researching marketing techniques and trends specified in the sector

  • Kadinlarinelinden.com (Freelance · 1 yr 6 mos)
    • Brand Manager
      Apr 2019 - Feb 2020 · 11 mos

      I provided assistance for new potential business partnerships through brand marketing for Kadınların Elinden that provides the biggest platform for women manufacturers in Turkey.

    • Marketing Assistant
      Sep 2018 - Feb 2020 · 1 yr 6 mos

      Sale of goods at stands set up at companies and organizations, events. Assist in evaluation of supply-demand and product distribution to point of sales