Ben Valentin

Hire Your First AI Employee

Atlanta Metropolitan Area

About

Most growing businesses hit the same wall. The team is maxed out. The phones are ringing. Jobs are slipping through the cracks. And hiring another full-time person feels like a risk you can't take right now. That's the problem we solve. At Madewell AI, we build, deploy, and manage AI Employees for businesses that need more capacity without more overhead. Your AI Employee gets a name, a voice, a defined role, and a real set of tools, then goes to work inside your business on top of the systems you already use. We don't hand you a platform and wish you luck. We don't send a consultant who disappears after the kickoff call. Think of us less like a software vendor and more like a staffing agency for AI. We build the agent, put it to work, and manage it every month after that. And you see the results. Every month you get a performance review: call volume, bookings, response times, what improved over last month. We own the outcome. You just watch it work. The companies we partner with aren't tech companies. They're carriers, brokers, and shippers, field service operators, and lean teams that are ready to grow but done growing by brute force. If your team is maxed out and you're ready to scale without scaling headcount, let's talk. → https://link.madewell.ai/jTedMG

Experience

  • CEO at Madewell AI
    Aug 2025 - Present · 11 mos

    Madewell AI builds, deploys, and manages custom AI Employees for businesses that are losing revenue to broken follow-up, missed calls, and teams buried in work a machine should be handling. We don't sell software. We don't hand you a platform to figure out on your own. We build an AI Employee for your business, train it on your workflows and your systems, and manage its performance every single month. Our agents handle the work that piles up: inbound calls, lead qualification, scheduling, customer support, dispatch and track-and-trace, and the admin that eats your team's day. If it's repetitive, high-volume, and costing you money when it slips through the cracks, odds are we can automate it. We work with logistics companies (carriers, brokers, and shippers), service businesses, and operationally heavy teams where growth is stalled not by a lack of demand, but by a lack of capacity. Built, deployed, and managed entirely by our team. No technical knowledge required on your end. We're not a vendor you buy from once. We stay on as your long-term technology partner. The businesses that win the next decade won't have the biggest teams. They'll have the smartest infrastructure. Madewell AI is how I help owners build companies that scale without consuming their lives.

  • Infantry at United States Marine Corps
    Jul 2019 - Dec 2025 · 6 yrs 6 mos

    As a member of the United States Marine Corps Infantry, I gained extensive training and experience in various operational environments. During my service, I demonstrated leadership and excellence in key areas. Key accomplishments include: - Receiving a meritorious promotion at The School of Infantry and serving as a team leader. - Completing the TCCC Combat Medical certification, gaining critical skills in emergency response and battlefield medicine. - Achieving first-class scores in both physical fitness and marksmanship tests. - Promoted to Team Leader within my first year, leading and guiding my team through challenging missions.

  • CEO at Valentin Solutions
    Aug 2021 - Aug 2025 · 4 yrs 1 mo

    Valentin Solutions helped SMBs design and implement automation, custom software, and workflow systems that removed bottlenecks across sales, operations, and delivery. We didn’t sell software or hand off tools. We built and implemented systems directly into the business that increased speed, reduced manual work, and improved throughput across the entire operation. Our work focused on companies where growth was constrained by broken processes, slow follow up, and operational inefficiencies. As demand for more advanced systems grew, our work evolved into AI implementation and agent driven workflows. That evolution became the foundation for Madewell AI.

  • Head of Growth at GetDoctor
    Sep 2021 - Sep 2023 · 2 yrs 1 mo

    As Head of Growth at GetDoctor, a medical tech startup, I lead efforts to streamline the patient intake experience and drive company expansion. I focus on optimizing internal operations and accelerating client acquisition through strategic systems and tools. Key initiatives I’m driving: • Automating the appointment booking process and creating clear SOPs for product requirement documentation. • Rolling out project management tools to boost team organization and workflow efficiency. • Leading key hires to expand the growth team and scale operations. • Rebuilding the marketing funnel to increase new client acquisition. • Developing CRM pipelines for the sales team to improve lead management. • Overseeing the migration of our software team from Jira to ClickUp for better project tracking and collaboration.

  • Founder & CEO at ValCinema
    Feb 2017 - Sep 2021 · 4 yrs 8 mos

    As the Founder & CEO of ValCinema, a national wedding photo and video company, I successfully built and scaled the business into a leading provider in the industry. Through innovative operations and automation, I was able to manage high-volume wedding services while ensuring quality and efficiency. Key accomplishments include: - Growing monthly revenue by 300% year over year. - Grew the company from $0 at startup to over $1M in annual revenue within 4 years. - Developing operations capable of managing up to 99 weddings per month nationwide. - Building a system to coordinate 300+ contractors across the country. - Automating marketing, lead qualification, and sales appointment scheduling. - Managing all copywriting for email marketing, web pages, and sales materials to drive engagement and conversions.