Brussels Metropolitan Area
In charge of investments and divestments for France, Belgium & Luxemburg of real assets for the various investments strategies managed by Redevco.
Responsible for the acquisition and divestment of assets in Belgium & Luxemburg in line with the strategy of the different funds managed by Redevco.
Managing and coaching the Customer Care and Payments department of the young but ambitious E-Commerce division. Hands-on and start-up mentality. BeCommerce Starter Award 2017 Customer Care: - Pre-sales and After-sales service for non-food products and wine - Operational contact with logistic partner - Communication with the customers (mailing, webshop etc) - Continuous improvement and implementation of business processes Payments: - Responsible for the payment methods Bancontact MrCash, Credit Cards and Invoices - Customer accounting: overview and control of all incoming and outgoing customer payments
To have a broad understanding of the retail industry and a transversal knowledge of Lidl, this traineeship consisted of: - Sales (6 months): From cashier to store manager, opening a new store in the heart of Brussels, managing a store team, stock, promotions, inventory, new sales processes... - Management Assistant (2 months): Assistant to the regional management in one of our warehouses. Responsible for the flying team (12 people), displays in stores, ad hoc missions for the regional director and local sponsoring. - Regional Finance and Administration (1,5 month): Overview of warehouse and store inventories (of goods and financially), store orders, preparing financial audits. - Accounting (2 weeks) at the Belgian headquarters - E-Commerce Customer Accounting (5 months): Responsible for the payment methods - i.e. credit cards, Bancontact MrCash and invoice - for the launch of our webshop www.lidl-shop.be. Constant interaction between the departments E-Commerce, Customer Care, Logistics and our international headquarters (Neckarsulm, Germany).
Selected for the "Rexel International Internship Program" which offers the possibility to young graduates to spend at least 6 months in one of Rexel's international subsidaries. Supported the Financial Planning & Analysis team through: - Consolidating, analyzing and reporting key information of actual, budget and forecasted results of a 4.5B$ company - Creation of a Monthly Sales Forecast Model - Monthly preparation of business review packages - Monthly net debt forecasting - Ad Hoc reports for Financial Analysts, VPs and CFO Daily use of Microsoft Office, TM1, Cognos/Magnitude and Business Objects