Spain
From the age of 23 to 38, I lived an intense executive career in Sales, Marketing, and Retail. With passion… and also with frustrations. That’s when I decided to take a full year to dive deep into professional coaching, emotional intelligence, NLP, and MBTI personality profiles. A year of transformation—both personal and professional. From that journey, I developed 10 concrete solutions to overcome 10 frustrations that were limiting the workplace atmosphere and productivity of the teams I was leading. In 2009, I founded CapKelenn, based on a proprietary coaching methodology: a unique fusion of commercial best practices, KPI & performance, coaching tools, and emotional intelligence. A method designed to transform managers into true manager-coaches. 📜 This certification, recognized by the ICF as a CCE (Continuing Coach Education), has positioned CapKelenn as the global reference in Retail Coaching. - 132 companies have certified their sales teams with our method. - 26 certified professional coaches deliver it in 14 languages (Japanese, Chinese, German, etc.) across five continents. - What I’m most proud of is not the logos, but leading this international community of retail coaches, united by human values and a deep understanding of sales psychology and leadership—always driven by performance and sustainable growth. Some of our CLIENTS are Louis Vuitton, METRO, McDonald's, Porcelanosa, Gucci, Springfield, Sephora, Hermès, Pepe Jeans, Schmidt, Women’Secret, L'Oréal, Alain Afflelou, Yves Rocher, SFR… We operate worldwide! In addition to being an entrepreneur and trainer, I’m an international keynote speaker, author, and MCC Coach, the highest credential awarded by the ICF. - Over 300 motivational talks delivered in English, French, and Spanish, including a TEDx: “The Smile of My Baker”. - More than 3,000 one-on-one coaching sessions, confidential and transformative. - Author of two books: “Retail Coaching” and “The Connected Sales person”, published in English, French, and Spanish. Books inspired by the stories, dreams, potential—and fears—of hundreds of real-life salespeople and leaders. ✨ Today, I’m driven by a clear purpose: To humanize and empower sales, contributing to a better world. Because I truly believe that… 💡 THE MORE HUMAN RETAIL IS, THE MORE PROFITABLE IT BECOMES. If you're interested in collaborating, learning, or exchanging ideas: 📧 [email protected] 🌐 www.capkelenn.com | www.benoitmahe.com
CapKelenn is the first Sales Coaching global organization. We help sales teams to sell more and better, getting more aligned and rewarded human organizations. Our methodoly combines coaching, NLP, training, KPI's, Balanced Score Card and commitments. Some of our customers are Gucci, METRO, Compass, Porcelanosa, McDonalds... We work global! We have delivered over 10,000 coaching sessions to sales managers since 2009. The books "The Connected Salesperson" & "Retail Coaching" are currently available in 3 languages: English, French and Spanish. Specialities: Sales Coaching / motivation / Retail Coaching / Keynote speaker / Training. Our purpose: we impulse in Retail, hotels, banking networks, rent-a-car chains... a unique Employee Experience, that generates a sensational Customer experience, that translates into a rewarding Shareholder experience. We believe people in Retail can contribute to a better world ! Sales force require an inspiring management with tools and inspiring management rituals. The Sales coaching method delivers and certifies that Sales leaders have demonstrated the coaching style to boost their teams.
Instituto de Empresa is the First Executive MBA out of the USA.
I have accompanied more than 100 entrepreneurs around the world in 20 countries with a team of 5 Development Managers to set up their own business stores through Franchising.
Leading 8.500 Retail Store strategy and Digital transition
With 24 years, I was managing 80 employees in 13 photo retail stores, owned by Kodak and split over the center and north of Chile. Responsible for Revenue (U$5 millions per year) and EFO, HR ressources management, Operations, Inventory management. Founding experience, very challenging...
French cooperant VSNE VIE