Madrid, Community of Madrid, Spain
Seasoned Project & Program Management Leader with extensive experience driving international ERP implementations and complex Business–IT transformation initiatives across multicultural environments. Recognized for successfully delivering large‑scale, multi‑entity programs on time, within budget, and aligned with strategic business objectives. Adept at guiding organizations through system modernization, process re‑engineering, and global standardization efforts that enhance operational efficiency and long‑term scalability. Known for building and mentoring high‑performing, cross‑functional teams and fostering strong collaboration among executive leadership, business users, and technical stakeholders. Combines strategic vision with a hands‑on delivery mindset to ensure seamless execution, risk mitigation, and sustainable value creation throughout the project lifecycle. With a proven ability to align technology capabilities with business priorities, I excel in environments requiring structure, clarity, and decisive leadership, particularly during periods of transformation or rapid organizational growth. Core Competencies: ERP Implementation & Rollout | Global Program Management | Business Transformation | PMO Governance | Stakeholder Engagement | Change Management | Process Optimization | Financial Forecasting | Vendor Management | Cross‑Cultural Leadership Technical Expertise: Oracle NetSuite | Microsoft Dynamics 365 (Business Central, Sales, Customer Service) | Microsoft 365 | Microsoft Project | Atlassian Jira & Confluence | Business Intelligence & Data Analytics Contact: [email protected] (+34) 628326603
Successfully lead international ERP implementation projects using Oracle NetSuite's SuiteSuccess methodology, managing multicultural teams to ensure smooth and efficient transitions to the new system. Partner with clients to support their IT transformation journey, aligning ERP capabilities with strategic business needs. Key responsibilities include: - Conducting detailed SOP and gap analyses to define project scope and process alignment - Managing project budgets, resource allocation, and implementation roadmaps - Delivering executive-level reporting to top management and key stakeholders - Coordinating end-user training and change management to drive adoption - Ensuring compliance with project timelines, quality standards, and business objectives
Leading international projects and multicultural teams to reach a proper & smooth transition to Microsoft end-to-end solutions – including Business Central, For Sales & Power BI. SOPs & Gaps analysis, Budget, Resources & Roadmap management, Top management reporting, Trainings.
Led an internal strategic project to achieve ISO 9001 certification alongside the implementation of a Document Management System (DMS). Coordinated all aspects of project planning, execution, and compliance to enhance operational quality and process standardization. Key responsibilities included: - Managing project budget and conducting partner audits - Designing and formalizing internal standard operating procedures (SOPs) - Overseeing resource allocation and timeline adherence - Providing regular progress reports and insights to top management
Leading a global review of Bank Guarantees allowing to decrease fraud & non-payment risks in aviation industry. SOPs Design, Offer Compliance, Client Satisfaction, Team Management, Objectives & Timelines Management
Lead international ERP implementation projects, guiding multicultural teams through successful transitions to Microsoft end-to-end solutions, including Dynamics 365 Business Central, Sales, and Power BI. Support clients in their digital transformation journeys by aligning technology with business objectives. Key responsibilities include: - Conducting SOP and gap analyses to define functional requirements and solution design - Managing project budgets, resources, and implementation roadmaps - Providing strategic reporting to executive leadership and stakeholders - Overseeing user training and change management to ensure successful adoption - Ensuring alignment with timelines, quality standards, and transformation goals
Led the Madrid branch with a focus on business development, strategic partnerships, and operational excellence. Established and nurtured strong relationships with clients and Microsoft partners to drive growth and enhance the company’s market presence. Conducted ongoing assessments and networking initiatives to achieve regional growth targets and secure corporate recognition within the industry.
Review & Update of client global CRM database to comply with Aviation Industry rules & resolution. SOPs Design, Salesforce & Power BI Dashboards, Microsoft Dynamics 365, Top Management Reporting, Teamwork Planning, Objective & Timelines Management, Customer Satisfaction, Staff Training.
Tool development to monitor Greenhouse Gas Emissions of several airport vehicle fleets. 20% of decrease reached. Legal Documentation Review, Tool & KPIs Design, Customer Trainings.