Benoît CLAUDE

Technical Services Consultant

Saudi Arabia

About

All-rounder IT engineer - International experiences - PMP | ITIL

Experience

  • Technical Services Consultant at DTS
    Apr 2021 - Present · 5 yrs 3 mos

  • Rohde & Schwarz (Full-time · 7 yrs)
    • Technical Services Consultant
      Apr 2021 - Present · 5 yrs 3 mos

    • Support Engineer
      Jul 2019 - Mar 2021 · 1 yr 9 mos

  • Regional IT manager at Défense Conseil International
    Aug 2016 - Apr 2019 · 2 yrs 9 mos

    IT administration for the Saudi branch of DCI → Windows Server 2012 multisite corporate environment Manage computer systems and applications, deploy workstations Manage IT asset and handle annual budget Provide training and technical assistance for users accross Saudi Arabia → Remote helpdesk, visit sites, audit systems, training Enforce company policies and procedures, ensure security of data Several projects on infrastructure evolution Provide support for branch offices in other GCC countries: Kuwait, Qatar, UAE. → Remote administration and missions → Certification: ITIL V3 Foundation

  • Web Hosting System Engineer at Kernix
    Sep 2014 - Aug 2016 · 2 yrs

    Manage IT infrastructure and hosting platforms → 80+ on-premise servers (datacenter) / 70+ cloud servers (Linode) → Redhat / Apache / PHP / MySQL / Sendmail / Elasticsearch Maximise automation of server configuration, industrialisation of application deployment → Scripting bash / Ansible / Docker / GIT Migrate servers from on-premise to cloud Design high-availability web hosting architecture → Load balancer HAproxy, MySQL replication, Varnish cache server RPM package compilation, documenting technical procedures, monitoring, on call system

  • Long-term travel at Gap year
    May 2011 - Jun 2014 · 3 yrs 2 mos

    Personal project - Overland travel from France to China - A year working in Western Australia Handyman / mechanic / lumberjack in remote cattle stations