Benny S. M.

About

☝️Over 25 years of Professional experience in the Hospitality & Multi-Industry: Hotel, Airlines, Property business plus Special Projects & Enterpreneur. Versatile, positive, resourceful, multiskilled, multilingual, charismatic, award-winning realtor/hotelier & deal-maker with proven track record🙏💐. Strong Situational & Strategic Leader, problem-solver, decision-maker and result oriented. Mentor, coach, train, add-value, motivate and inspire Associates & Team Leaders in achieving Company's goals, objectives, KPI and profitability. 🏆🥇Contact: [email protected]💐🏨🥂🛬🛫 Forte:😊 Creative Revenue, Yield, Cost & Operation Management plus P&L reengineering. Achieving higher Client/Guest Satisfaction, ROI, GOP, NOP, RevPar & ARR. Strong guests, staff and clients engagement. Turnaround loss-making entity into profitability in record time. Mantra: "Always Expect the Unexpected".🤔☝️ 👍Global perspective & well-traveled🛬🛫.My career, research, projects & job assignment has taken me to over 20 countries: 🗽USA,🏖 Australia🌊New Zealand, ⛄Europe (UK,🛣 Germany, 🗼France,🛵 Italy, Austria, Switzerland, Belgium, Holland) & Asia-Pacific region: 🏯China, ⛩Japan, S. Korea, Taiwan, Philippines, Vietnam, Indonesia, Cambodia, Laos, Thailand, Malaysia & Singapore. 🛬🛫 🏨 🏦Including 40 major cities: 🌁San Francisco🚋, Seattle, 🗼Paris, ⛴Calais, Milan, Venice, London, 🛳Dover, Amsterdam, Geneva, Zurich, Lucerne, Vienna, Salzburg, Innsbruck, Bodensee, Freiburg, Haidelburg, Kassel,⛄ 🚠🗻Mt.Pilatus,🚊 ☃️⛰Zuccspitze🚡, Brussels, 🚢Oostende, Frankfurt, Bavaria🏰 Garmish-Partenkirchen, Sydney, Melbourne, Perth, Christchurch, Kaikora, Queenstown, Hammer Spring,⛩ Tokyo,🌦 Osaka, ☃️Narita, Seoul☃️ Beijing, Shanghai, ☔Hongkong,🌧 Taipei, Vientienne, JKT, Bali, Surabaya, Bintan, Batam, Bangkok, 🏖Phuket, Haatyai, Kuala Lumpur, Genting, 🏝Langkawi, Penang, Pahang, Perak, Malacca, Port Dickson, Seremban, Desaru, JB, Manila, Tagaytay, Quezon City, Phnom Penh, Seam Reap, Sihanoukville, Hanoi, Hue, 🏞Danang, Hoi An, Haiphong, Thai Binh,Tuyen Quang & Ho Chi Minh City/Saigon.🏨🥂💐🛫🛬

Experience

• Hotel Manager & SVP at ATSLAND Ha Noi, Viet Nam.
  Apr 2011 - Present · 15 yrs 3 mos

  😊Report to Chairman Hoang Quoc Viet (Ha Diep Mac Stephen) M: +64 7 400 6008/ +1(647)261 9381 & CEO Nguyen Thi Thoa: Multi tasking & oversee Hotel GOP, Real Estate Investment & Special Projects.🏨🛬🛫PA Ms Sugar Vu Thi Ngan & Ms Set Sam Lors 💐

• Co founder & Owner at Royal Andaman Spa & DRB Trading Int'l
  Mar 2005 - Present · 21 yrs 4 mos

  😊Co founder & Owner. Responsible for business model, concept, preopening & profitability since 2005👍. Assoc Director Daphne Phua Lay Peng @Hanie Abdullah M: +65 82000333 / 90090888 & Jr. partner Ryan Phua B. Sabrawi Mohayat @Ryann Phua Xin Wen💐👨‍👩‍👧‍👦🏆🥇

• Manager/Head Guest Services (Director Guest Services Duties & Responsibilities). at The Ritz-Carlton Hotel Company, L.L.C.
  Mar 2010 - Mar 2011 · 1 yr 1 mo

  GM Peter Mainguy. 😊Report to EAM Marlon Hirsh & Ned Capelaris. Responsible for Guest Services Team & Guest Satisfaction. PA Ms Set Samras & GRO Violet Liu.💐

• Associate Director - Property & Serviced Apartments/Suites. at HSR International Realtors Pte Ltd, Propnex & ERA.
  Aug 2003 - Feb 2010 · 6 yrs 7 mos

  😊Top Sales & Multi Award-Winning Realtor/Team Director. Crosstrained & Multi tasked. Report to CEO & MD Dr. Patrick & Kelly Liew@HSR, MD Ismail Gafoor@Propnex & Area Director Gary Lau@ERA. Partner Wife & Soulmate Assoc Dir Daphne Phua Lay Peng @Hanie & Jr Dr. Ryan Phua B. Sabrawi Mohayat @Ryann Phua Xin Wen T0423298J👪💐🛫🛬🥰. PA Melvis Cheng.💐

• Resident Manager at Oriental Boutique Hotel
  Sep 1997 - Jul 2003 · 5 yrs 11 mos

  😊Responsible for P&L: Rooms, Retail Shops, Housekeeping, Facilities, Sales & Marketing, HR and F&B. Report to Owner/Directors Mr Lin, Candice & Violet Lin. PA HSBC & UAL Linda Lim Ai Ling.💐(Sold & renamed Scarlet Hotel).