Huntington Beach, California, United States
• Experienced Network Solutions Architect with over 23 years of expertise in designing, implementing, and optimizing enterprise-level network solutions for diverse industries • Ability to translate business requirements into technical solutions and communicate complex network concepts to non-technical stakeholders • Ability to work with vendors and partners to ensure the best technology fit for client needs and available resources • Dedicated to fostering strong client relationships by providing technical guidance and support during presales engagements • Committed to continuous improvement, staying up-to-date with emerging network technologies and industry best practices to maintain a competitive edge
• In this role I worked with customers to understand their needs and crafted customized solutions tailored to their environments. My designs spanned Campus, Data Center, and Branch architectures, incorporating a broad array of components including switches, routers, wireless access points and controllers, firewalls, load balancers, NAC appliances, SD-WAN routers, cloud connectivity, and more. • I coordinated all technical efforts, beginning with gathering and analyzing detailed customer network data. I conduct research to identify and evaluate potential solutions, ensuring each recommendation is aligned with the customer's goals. My responsibilities include developing network diagrams, bills of materials (BOMs), and statements of work (SOWs), which I then present to stakeholders with clarity and confidence. • Collaborated with sales teams to engage with clients to understand their business needs and develop network solutions that address pain points and enhance operational efficiency • Reviewed client hardware architectures and configurations to properly scope proposed solutions • Develop and propose tailored technical solutions to meet and exceed clients expectations • Researched and validate technical specifications for proper development of client solutions • Created product Bill of Material (BOM) documents, scope professional services estimates and write Statement of Work (SOW) documents to support client projects • Created Visio diagrams to document and describe technical details of client solutions • Prepared and deliver presentations to showcase proposed solutions to sales teams and clients • Helped maintain overall relationships with clients by assisting with technical research, technical support and general customer questions • Attended vendor and industry events in person and electronically to understand current product offerings and industry trends • Stay current with emerging technologies relevant to customer base
• In this role I implemented and delivered various network solutions that customers purchased from our organization. Additionally I supporting staff augmentation engagements to support day-to-day customer network projects and activities. • These solutions and engagements included installing LAN switches and WAN routers, replacing Campus Core switches, migrating switches in IDF closets across multi-building campus network, performing Network Assessments to identify areas of fault and improvement, designing and installing new Data Center LAN/WAN environments, redesigning dual-MPLS WAN global network and migrating several sites over, designing and implementing custom BGP routing designs to implement a backup WAN circuit between a small ISP and their parent ISP, designing and implementing custom load sharing routing design to allow the customer to take advantage of multiple Internet circuits • Designed and implemented complex and secure Data Center, Campus, and Branch office LAN/WAN solutions • Performed network assessments and documented recommended corrections and improvements • Consulted with customers to re-engineer existing messy network environments to improve functionality, reliability, and security • Troubleshot complex LAN/WAN problems • Worked with customers and their Service Provides to best integrate WAN transport services • Educated customers to help them understand complex networking technologies • Maintained ongoing relationships with customers during and after engagements • Gathered business and technical requirements to develop appropriate network solutions
• This was the second customer IT environment I joined, and it was significantly larger, operating on an international scale. I leveraged my comprehensive, battle-tested networking expertise to drive business initiatives and bring value to the organization. I played a key role in resolving numerous high-pressure, global P1 network emergencies that affected business operations. Additionally, I delivered and implemented several network projects and solutions, provided expert support during critical maintenance windows, and addressed complex networking issues to ensure the successful delivery of key projects • Maintained a global enterprise network consisting of 600+ infrastructure devices, 1000+ Avaya analog & IP phones, & 10-20 video conferencing endpoints • Designed LAN/WAN network solutions to meet business requirements • Provided technical direction to management to achieve business goals • Developed hardware configurations utilizing advanced features to capitalize on hardware capabilities • Developed network device platform standards
• In this role I served as the lead network engineer, overseeing all networking incidents and activities across the organization. I applied the extensive networking knowledge and hands-on experience gained at AT&T to drive business initiatives and deliver tangible value. I led numerous high-pressure troubleshooting situations and maintenance windows, addressed complex network issues and supported the deployment of many key projects. • Maintained a US enterprise network with international components, consisting of 75-100 infrastructure devices and 300-350 Cisco IP phones • Designed all aspects of LAN and WAN initiatives including security, interoperability, capacity, availability, redundancy, resiliency, performance, functionality, and efficiency • Identified, researched, evaluated and recommend emerging networking technologies that bring value into the organization • Senior escalation point for day to day infrastructure questions and problems
• In this role I gained insight into how WAN transport methods and Quality of Service (QoS) configurations directly influence application performance. It also provided valuable exposure to Application Performance Monitoring (APM) and Network Performance Monitoring (NPM) tools • Focused role in network performance troubleshooting, analyzing applications to determine WAN performance and traffic profiling for WAN capacity planning • Provided presale network design support for Data, IP, Multicast, and VoIP solutions • Partnered with AT&T sales & field technical communities to help customers optimize use of AT&T network services
• In this role I learned how WAN transport circuits are designed and delivered to customers and I also learned how to design router hardware configurations to meet customer LAN & WAN requirements • Verified technical feasibility of customer WAN design solutions • Designed CPE solutions to meet customer WAN requirements • WAN technologies included Frame Relay, ATM, Private Line, and or MPLS transport services • Created Visio diagrams of proposed solution
• This position exposed me to daily LAN/WAN Network Operations Center (NOC) scenarios and strengthened my understanding of networking fundamentals, network monitoring features and tools, LAN and WAN L2 and L3 protocols and technologies, Incident Response & Escalation practices, network Security and Performance considerations, as well as documentation & reporting practices • Troubleshot active alarms through remote management platform into customer's equipment • Troubleshot service provider problems and managed status with customers for carrier outages