Richmond, Virginia, United States
I am a highly efficient and hardworking manager with a passion for customer service and team building. Throughout my career, I have recruited, trained, and managed teams, excelled in sales and problem solving, and searched for ways to provide restaurant patrons with a superior guest experience. I am consistently recognized for exceptional customer service, the ability to meet deadlines, high levels of integrity and dedication, excellent communication skills, and the ability to grasp new concepts and translate them into meaningful action. I truly can't think of a better way to spend my career than making people smile. As Roger Staubach once said, "There are no traffic jams along the extra mile."
Manage a team of employees and daily restaurant operations with the goal of providing a positive customer service experience during every guest interaction. Named EAT Restaurant Partner's 2017 Manager of the Year and January 2018 Manager of the Quarter.
Oversaw employees and routine business procedures while maximizing productivity and providing outstanding customer support.
Consistently performed as a top selling server and lead staff trainer in a fast-paced corporate restaurant setting.