Geneva, Geneva, Switzerland
Design functional and technical solutions aligning business requirements with platform capabilities on the French/Swiss market and generate over €2.6M of additional Revenue each year - Conduct detailed business and functional analysis to translate complex customer needs to build and deliver impactful solutions to highlight capabilities of the Salesforce platform - Become a technical trusted advisor for customers - Support a team of 8-10 Account Executives on their deals, RFP/RFI's and account development plan - Alignment with the Sales Manager to define and execute Sales strategy - Contribute to the Sales performance and growth of France by supporting multiple Mega Deals (€100k minimum) - Leading and setting up Retail team
Program Management including 7 projects for the delivery of technical changes on SAP and financial reporting systems aligned to bank strategy. - Preparation of budget and resources plans ($3M budget) with Clarity - Planification and risks management through all projects phases - Cross-functional communication and coordination (50+ people) - Executive Steering Committees and KPIs production
Implementation of business process automation for Microsoft Customer Services and Premier customers resulting in a massive operational cost reductions ($4M) - Planification and collaboration with global field and operations teams. Stakeholders network animation (25+ people) - Cross-functional communications and readiness materials - Hypercare for post-implementation support and Change management - Executive Steering Committees and KPIs production
HRIS Business Process Leader (induction, recruitment and compensation). - Management & prioritization of requirements from a large number of stakeholders - Strong reporting: regular production of KPIs, Customer Satisfaction enquiry, weekly meeting - Strong communication and coordination within the Airbus ecosystem in an international context - Impact analysis, roadmaps and process Improvement - Workshop facilitation and animation
HRIS SharePoint management - Gather business requirements and translate them into functional specifications - Process improvement, change management and documentation - Project Management using Agile methodology - SharePoint administration and JavaScript developments - Dashboard and KPIs production
Tool creation of equipment management on drilling. Upgrade of the current process with new system integration. - Business analysis to translate needs into requirements and design for specifications redaction - Agile Project Management - ASP.NET, C# and SQL developments - User Acceptance test, Validation and Non-regression tests