Benjamin Pagel

General Manager Iceland Services

Rotterdam, South Holland, Netherlands

About

Efficient organization and project management. Creativity. Influence. The power of communication to enhance business success. Driven by fascination for delicate and exclusive care for customers and partners - down to the last detail.

Experience

  • Samskip (Full-time · 8 yrs 2 mos)
    • General Manager Iceland Services
      Mar 2025 - Present · 1 yr 4 mos

      General Management at Samskip Benelux B.V., the responsible entity and P&L account for all Iceland-trade related services in mainland Europe (including precarriage, oncarriage, warehousing and port agency) across 5 countries with 20+ employees.

    • Supervisor - Freight Forwarding
      Jan 2022 - Feb 2025 · 3 yrs 2 mos

      Team leadership at Samskip's Freight Forwarding subsidiary Jónar Transport in Rotterdam, Netherlands. Responsibility for managing operational excellence, streamlining and optimizing operational processes.

    • Key Account Manager
      May 2018 - Dec 2021 · 3 yrs 8 mos

      - Management of international cruise and cargo vessel calls in all Icelandic ports, serving as main contact person of captains, pursers, officers, port and state authorities - Management of international sea freight projects (FCL, LCL and bulk) ex Iceland; sales and quotations; IMDG approval; handling and clearance of ship stores in transit for cruise vessels - Identification and qualification of sales opportunities for shore services; project management and operation; on-board meetings and briefings with clients; follow-up with KPI; revenue control - Maintenance and development of high-quality customer relationships with international management executives; negotiations and contracting - Attendance and preparation of marketing material for trade shows; leadership and mentoring for temporary workers and external contractors within the department

  • Project Manager - Sales & Operations D-A-CH at Snaeland Grimsson
    Apr 2016 - Mar 2018 · 2 yrs

    Customer relations with clients from Austria, Switzerland and Germany; B-to-B and B-to-C sales Project management, e.g. organization and operation of tours; quotations Preparation and translation of PR material and press releases

  • Project Manager - Translation Marketing & Sales at Daimler AG
    Mar 2014 - Sep 2014 · 7 mos

    Management of translation projects for marketing material, e.g. flyers, booklets and online media Internal and external communication Internship

  • Redakteur at Gmünder Tagespost
    Aug 2013 - Oct 2013 · 3 mos

    Internship