Benjamin Cole

Rider University-Norm Brodsky College of Business Alumni (Information Systems) | CompTIA Security+ Certified

Richmond, Virginia, United States

About

I am a Management Information Systems graduate from Rider University (Magna Cum Laude) and a CompTIA Security+ certified professional. I’ve spent over 4 years in a SOC environment triaging high-volume alert queues, effectively leveraging AlienVault (now LevelBlue) SIEM to prioritize and mitigate 50+ critical incidents each week. Additionally, I have hands-on experience bridging tech and business operations by architecting a 400-field data dictionary within Jira to streamline internal communication and reporting. These experiences have allowed me to view cybersecurity through multiple lenses and understand how enterprise network architecture operates alongside business needs. I know how to handle live technical threats, and I understand the business impact of aligning those activities with regulatory frameworks. Right now, I am focused on bringing this mix of business, networking, and risk management experience into an organization where I can support compliance, protect critical assets, and help mature the overall security program.

Experience

  • Cyber Security Analyst at Assura, Inc.
    Nov 2023 - Aug 2024 · 10 mos

    Developed a comprehensive data dictionary from inception within Jira Service Management. By defining and organizing essential technical terms and standards, I improved data consistency and accessibility. This project streamlined team operations and ensured clearer communication across cybersecurity workflows.

  • Front Office Assistant at Pratt Industries
    May 2023 - Aug 2023 · 4 mos

    Supported business and production operations to maintain efficient daily workflows. Managed administrative tasks, including organizing documentation and coordinating communication between departments. Worked in a fast-paced manufacturing environment to ensure operational goals and standards were consistently met.

  • Production Worker at Pratt Industries
    Jun 2022 - Aug 2022 · 3 mos

    Executed production workflows to meet demanding daily quotas and operational targets. Demonstrated high adaptability by mastering end-to-end production functions, serving as a versatile team member to maintain operational continuity during personnel shortages.

  • Cyber Security Analyst at Assura, Inc.
    Apr 2017 - Aug 2021 · 4 yrs 5 mos

    Focused on responding to SOC alerts using AlienVault and developing remediation plans based on threat intelligence. Worked closely with senior analysts on risk mitigation and supported Governance, Risk, and Compliance (GRC) teams by providing data for security program controls. Gained hands-on experience implementing NIST 800-53 and ISO 27000 frameworks within the KnowBe4 Compliance Manager.