Cambridge, Minnesota, United States
I’m a proven leader with a passion for clear communication, sales strategy, creative storytelling, and making an impact. With 10+ years of experience developing teams, exceeding sales and financial goals, and streamlining operations, I recently leveled up my skills with a certification in Social Media Marketing. Now, I’m focused on using my strategic mindset and creative problem-solving in a remote position that values meaningful communication and impact. Whether it’s employee engagement, customer experience, or operational excellence, I’m committed to creating connections that move people and businesses forward.
-Supported family during time of need -Pursued continuing education, relevant certifications, and personal growth in preparation for the next stage of my career
• Artificial Intelligence Trainer/Artificial Intelligence Contributor • Working on projects to train generative Al models • Creating original and challenging prompts; creating original responses • Ranking a series of responses • Editing AI-generated responses
-Build valuable connections between customers and the company -Collaborate with management to improve store performance -Develop, assist, and execute store meetings aligning with company goals -Forecast and set sales goals based on year-over-year performance and industry conditions -Supervise and evaluate staff to help improve skills, achieve daily objectives, and attain advancement
•Effectively communicating with potential and existing customers to achieve company goals •Create long-term relationships between Verizon and local customers and businesses
•Developed techniques/procedures to meet established monthly goals •Appointed as inbound sales point person to gather, organize, and present departmental concerns during weekly regional conference call •Directed the implementation of processes to improve customer experience and increase sales metrics •Created and led billing system and sales training for 300+ Twin Cities Regional employees ACCOMPLISHMENTS -Received award for "Best Supporting Lead" - Comcast Inbound Sales -Three-time recipient of "Top Lead" recognition- Comcast Inbound Sales