Sun Prairie, Wisconsin, United States
Personal Future Goals • To continue developing my IT skills from both experience in the work place and through formal education.
• Conduct over 300 IT Access Reviews in 2016. The Access Reviews include both Application/Business Owner Reviews and Manager Reviews. Taking ownership of these reasonability has allowed me to expand my knowledge of the business including an in-depth understanding of the applications both from a security and business perspective. • Multitask various projects simultaneously to ensure best practices and knowledge transfer occurs internally to the team and externally with other teams • Develop and document new and improved workflows and processes internal to the team to streamline and improve the efficiency of tasks internal to the team and collaborate with other teams to improve overall workflow and processes • Modernize existing tools to align with current infrastructure and process • Proactively identify problem areas to design and develop new tools to expand automation for a reduction in overall requests/incidents and human errors while improving efficiency and accuracy
• Working as a team member processing 100’s of requests daily generated by 9,000+ users • Perform Active Directory administration in a multi-forest, multi-domain environment throughout North America • Applying Application-level security access for 200+ applications utilizing least privileged practices • Organizing projects internal to our team to maximize the efficiency of implementations • Developing and maintaining policies for security administration • Working with numerous departments to ensure procedures are being followed, documentation is maintained and up to date, access is provided consistently while practicing least privileged access • Facilitate multiple projects including training of foreign counterparts, application and active directory cleanup, and beginning the framework for a Role-Based Access Control system
• Operate Television Camera's and Audio equipment for television broadcast • Video editing using After Effects and Final Cut • Perform routine maintenance on television equipment
• Administrate 500+ workstations, 36 active and 12 development servers, and support 8,400+ active accounts • Research application and infrastructure software features, User Interface, and ease of administration • Audit and apply Operating Systems and Application patches, updates, and upgrades • Monitor server performance levels and upgrade hardware as needed • Virtualize and deploy applications with MS Application Virtualization • Generate workstation and application usage reports for administration use • Administrate Active Directory, Group Policy, and service accounts for permission and access rights • Program web applications using PHP, JavaScript, SOAP, AJAX, jQuery, XML, HTML, and CSS
• Performed printer maintenance • Assisted students and staff with troubleshooting software and hardware • Authored documentation for knowledge base articles