Bengi Gulec Yaprak

About

Specialties: Visa / MasterCard/ Amex business and operating regulations, chargeback management, authorization management, creating revenue through authorization system enhancements; operations management,

Experience

• Visa (3 yrs 9 mos)
  • Director
    Oct 2025 - Present · 9 mos

  • Senior Client Success Manager
    Oct 2022 - Oct 2025 · 3 yrs 1 mo

• Garanti BBVA Payment Systems (Istanbul, Turkey)
  • Chargeback & Authorization Manager
    Jan 2016 - Sep 2022 · 6 yrs 9 mos

    Leading a team of 40 people managing chargebacks and authorizations, dealing with rule changes within Visa / MasterCard / AmEx / Diners / JCB / Union Pay

  • Chargeback Manager
    Aug 2008 - Jan 2016 · 7 yrs 6 mos

    I lead a team of 17 people solving credit & debit card disputes within Visa / MasterCard / Diners / Amex / JCB / CUP rules and regulations

• Asst. Manager at Garanti Payment Systems
  2003 - 2008 · 5 yrs

• Chargeback Supervisor at Pamukbank
  2000 - 2003 · 3 yrs