Benedita Portugal

CRM Consultant - Dynamics 365 Sales, Dynamics 365 Customer Insights and Power Platform

Aarhus, Central Denmark Region, Denmark

About

“Learning is the only thing the mind never exhausts, never fears, and never regrets." Leonardo Da Vinci My study and professional path allowed me to learn about different areas, like biology, marketing management and IT. I consider myself as an energetic, accountable, and forward-thinking individual, always enthusiastic about acquiring fresh knowledge across various domains. My academic journey is rather distinctive, spanning multiple disciplines and areas of study.

Experience

  • Microsoft Dynamics 365 Customer Engagement- Applications Consultant at Kamstrup
    May 2024 - Present · 2 yrs 2 mos

  • myPartner (Full-time · 2 yrs 9 mos)
    • Microsoft Dynamics 365 Customer Engagement - Applications Consultant
      Jan 2023 - May 2024 · 1 yr 5 mos

      Information Systems company focus on business management solutions (ERP, CRM and Power Apps). Our goal is to support and help grow businesses in the Industry, Retail, Distributions, Fashion, Pharmaceutical and Food & Beverages areas. Main Responsabilities: - Participate in CRM Dynamics 365 Sales and Microsoft Power Platform implementations projects; - Work with clientes on the design, development, testing and executing of solutions for their businesses; - Go Live support and continuos improvement.

    • Marketing and Account Manager
      Sep 2021 - Jan 2023 · 1 yr 5 mos

      Responsible for myBusiness365 sub-brand. Focused on offering Microsoft Dynamics 365 management solutions for National SMEs. Main responsibilities: Sales: - Key Account Management- retain top customers and nurture those key relationships over time: Product presentation; detecting and analysing customer needs; contract writing; Marketing B2B: - Elaboration of the Annual Marketing Plan; - Data Analysis and Management in: Google Ads, Google Analytics, Google Search, Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Power BI and Microsoft Excel; - Content Creation for Social Networks, Blog and Press. Such as Customer Testimonials, Solutions Feature Videos, Microsoft Wave Realeases, etc... - Working with the HR team on Internal Marketing: Employee lifecycle, Employment Value Proposition and internal events.

  • Marketing Manager at PHADO
    Nov 2017 - Jun 2023 · 5 yrs 8 mos

    Phado is a Family business, and our mission is quite simple: we want to show the world the most exquisite products our country has to offer. To do so, we partnered with some of the most skilful craftsmen from all over the country in order to bring New Zeleand selected items that best represent this beautiful country while keeping always in mind quality, sustainability and design. Main Responsabilities: - Elaboration of the Marketing Plan - Website creation- Wordpress and Wix - Digital Marketing Management - Account Manager - Establish PT and NZ Partnerships

  • Research Assistant at CIIMAR
    Sep 2017 - Jun 2018 · 10 mos

    CIIMAR - Interdisciplinary Centre of Marine and Environmental Research - is a leading research and advanced training institution of the University of Porto, working at the frontier of Ocean Knowledge and Innovation. I was part of Exploring the nitrogen cycle in the Artic Ocean Project.

  • Research Assistant at i3S - Instituto de Investigação e Inovação em Saúde
    Sep 2016 - Jan 2017 · 5 mos

    Health Research in a single and solid institution could be a definition for i3S, but the Institute for Research and Innovation in Health is so much more. I was part of the Project: Explore the ancient molecular mechanisms leading to the origin of tetrapod limbs.