Atlanta Metropolitan Area
•Manage and delegate responsibilities to our property engineers across 86 acres of mixed-use development. • Monitor all service contracts for repairs and maintenance by outside vendors. • Liaison between landlord and tenant when structural complications arise. • Coordinate 200+ annual events with marketing team to ensure all property events are seamless and efficient. • Aid the Property General Manager in operations counsel.
• Dispatched to New York City, Atlanta, and Houston to oversee the development, construction, and operations of upscale outdoor seasonal ice skating rinks • Implemented new high-end standards for guest services and front counter operations. Re-trained all staff on safety, legal liability & risk management, and product sales procedures. Set forth all operational protocols and standard operating procedures. • Company liaison for client; financial reporting, seasonal sales goals, guest relations, and health, safety, environmental compliance policies.