Greater Perth Area
Worked with global companies in locations including United Kingdom, Saudi Arabia, Belgium, France, Poland and Vietnam. Key Timeline Events • 1986 - career starting in Telecommunications engineering, through the voice/data/IP Convergence, leading me back to my adolescent obsession with ‘Computing’ as it was then called • 1997 - refocused and retrained into IT as Programmer/Developer • 1998 - started my first contract in IT as Programmer for MEB, later to become nPower • 2009 – consultant, and successful, resourceful Developer and Innovator for major UK IT consultancy • 2012 – London city-based global marine insurance company as Technical Business Analyst and Project Manager • 2015 - to date - continuing along Projects, Teams, and Management path • 2024 - relocated to Perth, Western Australia Delivering solutions for various Blue-Chip companies in the Utilities, Global Banking, Insurance, and Legal domains; and Software Quality Testing, Asset Management and Security for SMEs. Key Strengths • Leads by example, but also encourage others to participate in discussion toward solution • Takes ownership to ensure delivery • Comfortable delegating where appropriate • Mentoring - I enjoy helping others achieve their potential • Agile and Kanban, RAD, Waterfall; choosing the right combination for project • Interviewing for new team members/building teams • Setting up and working with offshore project development teams • Greenfield projects from inception, planning, execution, through to delivery • Running proof of concept projects, through to live project(s) and subsequent phases/releases • Reviewing COTS products for best fit/requirement feature matrices • Designing, and contributing to Technical & Architectural outcomes • Planning and Strategy for growth and BAU Key Roles • Project Manager • Business Analyst • Product Owner • Scrum Master • Systems Analyst • Technical Architect • Project Support/Admin Good customer facing and stakeholder management skills at all levels Hard working and ambitious professional, eager for my next challenge...
Short term assignment to augment the Zetta team onboarding a new client.
Temporary role, supporting the IT department's project delivery and DevOps reorganising during staff leave/shortfall.
Systems Administration/Administrator for; - Microsoft Office 365 (Office, Outlook, Teams, Power Apps, One Drive, and SharePoint) - G-Suite - LMS for training and up-skilling staff, enabling there PDP - Data Integration with CData Arc (ORM) - Licensing for products As Senior Business Analyst; - Projects & Program Management - Requirements Gathering - Business Case Development - Project Scoping - Design Specifications Documentation Managing hybrid software development and support teams; - Managing periodic and planned workloads/work allocation - Regular performance and development reviews Technology & architecture oversight; - I maintained oversight of all technical decisions that had potential to impact systems' stability, or alter our defined strategic objectives and standards Lead implementations of Jira and Confluence for team collaboration and knowledge base Resource Management; internal, consultant and offshore C Level reporting, providing; - regular insights into performance of systems - security threat (potential and attempted) - reporting to independent business audit - collaborated with ISO9001/27001 audit consultants to facilitate and meet regular reviews to maintain our certifications
Leading projects; Jira Core Implementation Jira Service Desk Implementation CData Arc EDI and MFT Implementation Underpinning architectural and technology improvements to meet project demand and company growth Daily management of Support and Development teams, onsite and remote
* Partner and C level engagement * COTS product review and reporting * Liaison with product vendors * Product Owner & Scrum Master for Application Testing Automation Project for BAU Tier 1 Apps. * Implementation roll-out and Handover to Support As a senior Business Analyst in the IT Projects Team, I worked on multiple and simultaneous projects with the business and vendors. Product evaluation, review, feature matrices and selection processes. Analyses as part of a larger program of projects for process and product integration across the global estate. Quickly developing relations across all IT and Business Services Teams. Regularly tasked to investigate end of life systems and document As-Is processes with BPMN and other methods using MS Visio, Powerpoint and Word. Product Owner & Scrum Master for Application Testing Automation Project for BAU Tier 1 Applications. Working with the consultant developer; I ensured that we modelled a normalised database for the test application framework to ensure rich reporting available from test data and future proofed for project roadmap. Organised change requests, worked closely with Infrastructure and Support teams for implementation roll-out and handover to Support. I quality checked/verified that any SQL produced was optimal and safe. I also produced several SSRS dashboard reports, including TreeMap for snapshot status and LineChart for time/trend (prediction) from the test data database being displayed in IT Support team locations for monitoring and early warning of user experiences. References available
** Currently working on BCS Diploma program for Business Analysis ** Currently working on AML certification * Working with our global client base * Validating customer support and enhancement requests * Working closely with Product Managers and Technical Teams to define best fit solutions * Investigations and Analyses, producing accurate documentation for estimations and timely developments * Product Improvement reviews; Functional, Architectural and UI/UX * Producing Concept presentations, Activity, Data Flow Diagrams, Use Cases to support change and maintenance * Production and maintenance of qualification document packs for DO178B and DO330 (Airborne Systems and Equipment Certification) for software