Gauteng, South Africa
Experienced Operations Manager with a demonstrated history of working in the logistics and supply chain industry. Skilled in Operations Management, Strategy Execution, Customer Service Management, Logistics and Transportation Management. Strong operations professional with a Master of Business Administration - MBA focused in International/Global Studies from the Institute of International Business Relations .
• Was responsible for setting up company operations in Zimbabwe in 1997. Was in charge of managing the entire operations processes of the company that included follow up on import and export orders placed with various suppliers , liaison with clearing agents to facilitate clearance and ensuring that goods get to the relevant customers in Zimbabwe in the shortest possible time. • Was responsible for ensuring that the company operated efficiently and effectively by constantly monitoring KPI's which included truck turnaround times, delays at loading points, at the border and or delivery places, fuel consumption, customer complaints and queries so as to improve our service while increasing our profitabilty.
o I was responsible for setting up our Road Freight office in JHB (1994-96). I was in charge of managing operational costs by ensuring that this office operated efficiently and effectively o I was also responsible for coordinating roadfreight clearances at the border for the Victoria Falls, Kwe Kwe, Plumtree and Beit Bridge Branches o I was also responsible for liaising with shipping agents to ensure that consolidations and FCL reach destinations as planned. o I was in charge of managing operational costs by ensuring that we were efficient in controlling our operational costs.