Ben Nallen

Members Service Officer

Cork, County Cork, Ireland

About

Experience

  • Member’s Service Officer at Access Credit Union
    Oct 2022 - Present · 3 yrs 10 mos

  • Retail Specialist at Clonakilty Gluten Free Kitchen
    Nov 2021 - Oct 2022 · 1 yr

    • Deliver, merchandise and order stock for the individual stores; • Maintain excellent in-store service and management of stock; • Monitor weekly sales trends and report back to the wider team which will influence the production schedule; • Proactively seeking new business opportunities in the market; • Work closely with manager to develop and execute strategy for growth; • Dealing directly with customers (retailers and store personnel) maintaining excellent brand relations with key stakeholders; • Responsible for gaining customer market intelligence and feeding back to the wider team; • Responsible for in-store point of sale and various marketing materials; • Rolling out of local marketing campaigns in-store to drive and grow sales;

  • Sales Office Administrator at Clonakilty Food Co.
    Jun 2021 - Nov 2021 · 6 mos

    • Responsible for inputting sales orders through computerised accounts • Using EDI & stock management systems • Liaising with the dispatch team & arranging transport where necessary • Communicating with customers via phone, email & maintaining a relationship • Processing van sales & balancing cash payments • Managing customer accounts, ensuring all accounts were correctly up to date • Processing Invoices & credit notes

  • Cashier at Costcutter Supermarkets Group Limited
    Feb 2014 - Jun 2021 · 7 yrs 5 mos

    •Customer Service • Taking care of stock orders on arrival • Rotate & Merchandise of stock • Appointed to train in new staff & delegate tasks to fellow colleagues • Cash management • Opening & Closing of shop

  • Digital Marketing Intern at Trigger Movement
    Mar 2018 - Jun 2018 · 4 mos