Ben Mitchell

Manager & Functional Lead at KPMG | Microsoft Dynamics 365 & Power Platform | Building AI agents with Copilot Studio

Canada

About

I'm a Technology Manager at KPMG, where I design and deliver Microsoft based enterprise applications, primarily the Power Platform and Dynamics 365 Customer Engagement (CRM), along with D365 Human Resources. I've worked across private, not-for-profit, provincial, and federal government sectors, with a focus on public sector domains such as regulatory compliance and grants management. With over ten years in business technology implementations, I work closely with clients to shape the right solution, from early conversations through to delivery. I'm hands-on across the Power Platform stack, including Dataverse, Power Automate, and enterprise-scale model-driven solutions, and bring the delivery governance that keeps complex programs consistent and disciplined. Increasingly part of my work is embedding agentic AI into how we deliver, using Copilot Studio and reusable accelerators to improve time to value and quality of outcomes for clients. Beyond consulting, I served eight years as a Medical Technician with the Canadian Armed Forces (Army Reserve), and I've spent time working and traveling across Asia and the Pacific. Outside of work, I'm into golf, fitness, and continuous learning.

Experience

  • KPMG (Permanent Full-time · 4 yrs)
    • Manager
      Oct 2024 - Present · 1 yr 9 mos

    • Senior Technology Consultant
      Jul 2022 - Oct 2024 · 2 yrs 4 mos

  • Business Solutions Consultant at Corporate Renaissance Group
    May 2018 - Aug 2022 · 4 yrs 4 mos

    Operated as the lead consultant for the implementation of Microsoft Dynamics 365 Human Resources and for CRG's propoprietary employee performance management solution, emPerform.

  • Sales Coordinator at Corporate Renaissance Group - emPerform
    May 2014 - Oct 2015 · 1 yr 6 mos

  • Medical Assistant at Canadian Forces
    Nov 2006 - Oct 2015 · 9 yrs

    Medical Assistants assist and support Medical Officers and Nursing Officers to treat the sick and injured in Canadian Armed Forces units and on operations. They primarily work and train within their unit in order to provide support to the Reserve Force and Regular Force as required.

  • Data Analyst at Joint Personnel Support Unit HQ Ottawa
    Jun 2013 - Sep 2013 · 4 mos

    The Joint Personnel Support Unit (JPSU) provides personal administrative support and programs to ill or injured Canadian Armed Forces members of the Regular and Reserve Force who have a medical condition that precludes them from returning to their normal place of duty.