Greater Melbourne Area
Ben is a technology focused business change agent with over 30 years of experience in bringing value based outcomes and transformation to organisations and their communities. Through his time in consulting, Ben has led practices and teams to foster the best for the people and the business. He has created growth and optimisation for clients in Australia, China, UK and US. He has significant strength in: * Transformation agent management experience in data, digital, ERP, customer and cloud SaaS projects. * E2E SDLC methods and modern agile frameworks. Negotiating, contracting and delivering. * Ability to design, estimate and deliver complex IT solutions in custom and package scenarios. * Practice management, operations and team development in key strategic areas of business. * Client, internal business and vendor/partner organisation stakeholder management and influence. * Experience in large transformation, HRMS, finance, data centre and cloud migration projects. In industry, he has experience across banking, retail, public, pharma and E&U. He is also has technical experience in architecture, integration, data conversion, application development and testing.
Partner in a cloud implementation practice that aims to maximise the benefits of cloud through effective delivery management and leveraging SaaS and infrastructure cloud solutions. Achievements included: * Major Retailer People & Culture Project Delivery: Worked with range of business stakeholders on P&C technology modernisation challenges. Program delivery responsibilities in HR, Payroll, content management and external worker procurement. Ways of working method & delivery champion. * Major Retailer Transformation IT Program Director: Technology program leadership for major ($150m+) corporate systems transformation (covering finance, retail, forecast & replenishment, trade planning & digital invoicing). Working with business Heads Of, General Managers and CIO to architect and deliver on program business case. Delivery management for 3 major projects.
Financial services solutions in major data, digital and transformation initiatives. Areas of sales and delivery include large bank data and digital open banking, challenger bank agile transformation and an insurance cloud transformation program (10m, 5m and 15m programs respectively). Achievements whilst in role: * Program and risk management of major financial services and insurance IT initiatives. * Establishment of workload transition governance framework for major insurer acquiring a 3rd party organisation. * Advisory consulting on Workday SaaS HR implementation and integration aspects. * Agile coach framework rollout for challenger bank through technology function (over 200pax). * Delivered 8m data ETL transformation to support business use cases for structured and unstructured data services. * Architected proposition for a 5m open bank eco-system project (API economy).
Retail and department store lead for delivery of consulting services. Drove account improvements through number of initiatives and the 35m resign of support agreement. Sold and delivered agile digital projects (3m) to improve client to top 5 highest rated digital online experience. Major achievements whilst in the role: * Program management of major digital initiatives at 2 Australian retailers. * Led establishment of Agile project initiatives. Formulation and grooming of backlog and iteration plans. Delivery of significant features in shortened timeline. * Strategic roadmap for evolution of commerce site from challenged to top 5 rated digital online shopping experiences for performance and usability. Revenue year on year growth achieved was 80%. * Drove department store delivery improvements in batch runs, daily reporting and resilience. * Creation of a commerce platform for enhanced customer experience for a major supermarket through Agile ways of working.
Core Banking and Delivery Lead: 25m USD BOC global payments roll out. First phase deployed 12 countries in 12 months. Managed program risks and Fundtech vendor solutioning and services. Complex multi culture program >100pax. Jaingsu RCCB Core Banking program delivery executive. 14 month project implementing mainframe solution for 60m customers. Growth of core banking service line team and solution business by 25%pa. Vendor management for development of the State Grid Facility for the Shanghai Expo 2010. 7 month, 15m USD project integrating 10 China vendors and a German vendor Tamschick Media+Space. GCG Smarter Commerce Lead: Taiwan consumer electronics social media and sugar CRM single POV solution (8m USD). Turnings customer adversary to advocacy. Delivery executive for SuNing commerce site implementation. Transforming traditional electronics retailer to marketplace vendor.
UK Project Manager for multinational GlaxoSmithKline post merger integration of PeopleSoft HR & Payroll functions. Realising significant savings & navigating complex politics. Project Management and technical leadership of Pfizer Global HR project for UK and Ireland components. Architect & technical leadership for integration & data conversion for HR, benefits & payroll.
PeopleSoft Technical consultant delivering on modifications, data conversions and intergration requirements. Quality assurance and testing leadership on government and utilities billing projects. Evaluation and financial analysis of 250m NPV emergency services call taking and dispatch consolidation program. Attended and instructed in the 8-12 week PwC MITIS program.