Detroit Metropolitan Area
Leading people and projects to build commerce, culture, and community. As Oakland Township's Director of Parks and Recreation, I oversee three departments responsible for managing 18 parks, over 1,500 acres of parklands, countless recreation programs, and many miles of trails. I combine strategic thinking with operational leadership to advance our organization's mission: to provide a sustainable system of parks, trails, programs, amenities, and services that create memorable experiences, foster a sense of place, enhance the Township's economic value, and preserve the historical and natural heritage of its landscapes for current and future generations. As General Manager of Rockefeller Center’s iconic ice rink and public plaza, I led strategic initiatives that grew profitability, brand equity, and community impact while developing novel use cases for the (geographical and cultural) heart of New York City. During my tenure with Tishman Speyer, my team transformed The Rink from a newly acquired asset into the industry gold standard through full-scale operational redevelopment and strategic innovation. This evolution led to an unprecedented increase in annual revenue (+62% YoY) and attendance (+38% YoY) compared to the prior operator while also providing immeasurable value to the surrounding Rockefeller Center ecosystem, its office tenants, retailers, and stakeholders. Key components to this success story were our 2021 rink-level redevelopment, diversified product offerings, integration of all operating businesses into one robust ticketing system, dynamic pricing implementation, and an unwavering commitment to fostering an inclusive, hospitality-driven team culture.
Oakland Township Parks & Recreation provides responsible stewardship of over 1,500 acres of parkland, conservation areas, and miles of quality trails - serving its community through exceptional recreation experiences and sustainable solutions to support a thriving park system for current and future generations.
Business Development Manager for New York, overseeing regional sales, marketing strategies, brand/product education and client services for 280+ accounts ~ Surpassed annual sales quotas with 7% revenue growth within the first year in the territory.
Led shipboard youth and family programming across Royal Caribbean’s global fleet. Managed diverse international teams and multimillion-dollar operations with heart and hospitality. Championed initiatives and experiences with Make-A-Wish and Autism on the Seas. Selected for the Quantum and Anthem startup teams to help define the next generation of experiences at sea.
Led installation and operation of New York City’s first rooftop ice rink ~ Outperformed attendance and revenue projections while achieving an exceptional net promoter score of 71 during the 2019-2020 skating season.