Santa Clara, California, United States
Communication / Research Ability to gather and assimilate information from multiple sources to create clear, concise and accurate copy for a targeted audience, as demonstrated in software tutorial, newsletter and annual report writing Project Management Capable of working with multiple parties and meeting challenging deadlines to produce high-quality materials, such as corporate annual reports or HTML help packages Problem Solving / Technical Adept at applying existing skills and exploring new technologies to discover solutions for assignments or identify frequent issues, such as merging two database systems to centralize data or analyzing helpdesk tickets to reduce costly site visits Specialties: Languages: C, C++, Java, Perl, SQL, HTML, Javascript, Bash, Python, Ruby Development Tools: Confluence, TWiki, CVS, Github, Git, Jira, Bugzilla, Fisheye Software: Visio, RoboHelp, Photoshop, InDesign, Illustrator, Acrobat
* Maintained and improved documentation tools in the Go programming language to generate reports from Phabricator data for quality assurance purposes * Authored software development plans, software validation plans, software SOPs and other documentation for quality assurance and audit purposes related to the bioinformatics pipeline
• Helped with the development, validation, launch and support of multiple products and projects, including Vistara, a prenatal screening test for single-gene disorders, and Signatera, an individualized tumor monitoring test • Served as the liaison between lab users, software developers and quality assurance to develop user workflows and implement requests • Implemented a procedure to prioritize user requests from multiple departments for maintenance releases across various products and software components • Worked with third-party partners to integrate software services
• Developed a Java application to generate regulatory documentation in Office Open XML format from Confluence pages, JIRA data and TestRail data; and a Java applet to generate REST API documentation from multiple codebases to import into Confluence • Documented internal procedures to standardize workflows across departments • Created user guides for in-house laboratory information management system (LIMS) to help train new hires • Wrote guides, API documentation and release notes for the Constellation platform, which allows clinical labs to run proprietary tests on next-generation sequencing data using either REST APIs or a graphical user interface
* Authored tutorials, getting started guides, API documentation and release notes in Confluence, YML and Markdown for the Titanium and Appcelerator platforms * Developed and tested JavaScript and XML code samples to demonstrate the Titanium SDK API and Alloy Framework, and REST API samples to demonstrate cloud services * Improved functionality and usability of documentation tools and JSDuck website, such as streamlining the documentation build process and integrating documentation with an existing Apache Solr server to provide full-text search results * Helped engineers with writing and reviewing documentation as well as provided feedback about APIs being developed