Istanbul, Türkiye
I am an Industrial Engineer with experience in logistics operations, business development, data analysis, and process improvement. My technical background in software development has strengthened my analytical thinking and enables me to collaborate effectively with cross-functional teams to improve business processes and operational efficiency. Currently, I work as a Business Development Specialist Assistant at Net Healthcare Logistics, where I support key accounts, coordinate logistics operations, perform pricing and data analyses, prepare commercial proposals, and contribute to customer onboarding and process improvement initiatives. I am passionate about continuous improvement, data-driven decision-making, and developing customer-focused solutions that create operational value.
- Support business development and logistics operations for key corporate customers. - Coordinate operational processes while ensuring service quality and customer satisfaction. - Perform pricing, cost and profitability analyses to support commercial decision-making. - Prepare business reports, presentations and commercial proposals for internal and external stakeholders. - Analyze operational data to identify improvement opportunities and support strategic planning. - Collaborate with software teams to improve internal applications and optimize workflows. - Maintain effective communication with customers and support key account management activities. - Managed the end-to-end onboarding and operational implementation process for a newly acquired customer, ensuring a smooth transition from implementation to routine operations while providing ongoing customer support.
- Developed and maintained enterprise applications using .NET technologies. - Collaborated with customers to understand requirements and deliver effective solutions. - Participated in system integration and API development projects. - Supported mobile application development and deployment processes. - Worked closely with cross-functional teams to improve system performance and user experience.