Edwardsville, Illinois, United States
• Managed scheduling for multiple healthcare providers across five locations, enhancing operational efficiency. • Verified medical insurance provisions and validated prior authorizations, ensuring compliance and accuracy. • Collaborated with various departments to streamline processes, contributing to improved patient care and satisfaction.
• Managed patient claims, remittance, and submissions in a fast-paced environment, ensuring timely processing. • Communicated daily with various stakeholders, including patients, clinics, and insurance carriers, to resolve billing inquiries. • Maintained clinic credentialing for therapists, enhancing operational efficiency and compliance.
• Managed transportation logistics for over 7,000 students, optimizing routes and schedules to enhance efficiency. • Oversaw human resource functions, including recruitment, performance management, and employee development for department staff. • Contributed to a $63 million budget, ensuring effective allocation of resources to meet district needs.
• Ensured crime scenes were secured to prevent contamination and tampering, maintaining the integrity of evidence. • Identified, collected, and packaged various types of evidence, including biological samples and fingerprints. • Documented evidence meticulously through photography, video recording, and sketches, facilitating thorough investigations. • Supervised interns and co-workers, enhancing team collaboration and adherence to protocols.