Bridport, England, United Kingdom
You know you're good at what you do. Your clients get results, people recommend you, and you're proud of your business. But perhaps sales still feels harder than it should. Maybe you're having plenty of conversations but not enough of them turn into clients. Perhaps your sales process feels inconsistent, follow-up slips through the cracks, or you're preparing to grow your team and want to make sure you're building on solid foundations. The answer isn't usually to work harder or become someone you're not. It's about understanding how you think, communicate and show up throughout your client journey. That's why I created Sales Voice®. Sales Voice® combines: ◆ Sales IQ - the systems, process and structure that support growth. ◆ Sales EQ - the confidence, trust and connection that help people say yes. Through Heart to Heart Sales, I help founders and their teams sell more through better conversations and stronger systems - without pushy sales tactics. My background combines more than a decade in sales with more than twenty years as a business analyst, which means I don't just look at what's happening on the surface. Together, we'll uncover where things are getting stuck and create practical ways to move forward. Whether you're refining your sales process, supporting customer-facing teams or preparing to hire your first salesperson, my aim is simple: To help sales feel clearer, more natural and more effective.
Helping founders and their teams sell more through better conversations and stronger systems - with no pushy sales tactics. I created Sales Voice® because brilliant businesses often struggle with sales for reasons that have very little to do with their expertise. More often, there are gaps in confidence, communication, process or client experience that are quietly holding growth back. Through Heart to Heart Sales, I help businesses strengthen both: ◆ Sales IQ - systems, process and structure. ◆ Sales EQ - confidence, trust and connection. I work with: • Business owners who want sales to feel more natural and effective. • Teams who need more confidence in client conversations. • Businesses preparing to recruit their first salesperson. • Customer-facing and technical teams who want to communicate value more clearly. My background combines more than a decade in sales with over twenty years as a business analyst, helping organisations uncover what's really getting in the way and create practical, sustainable ways forward. Sales skills are business skills. The goal isn't to work harder or become someone you're not — it's to build conversations and systems that help good businesses grow.
Helping Business Owners & Professionals improve their business process, understand their blocks, and increase their personal productivity. Member of the Association of Business Mentors.
Helping businesses become more efficient - implementing or integrating new software, new processes or new legislation. Numerous projects as a Business Analyst and occasional Project Manager. Most initial contracts extended as I continued to bring value to the business. Working with diverse companies such as Smeg, Nominet, Westpoint Farm Vets, Volkswagen, Cozart Bioscience, Avid Technology, Quintiles, Initial Style Conferences and Serco Civil Government. Primary liaison between project/program stakeholders. My skill is in quickly understanding diverse business and departmental needs, structure, processes, policies and operations. Translator between technical and operational teams to ensure needs are met. Financial, Operational and compliance projects, duties have included: • Requirements Collection and Evaluation • Process Enhancement & Efficiency Finder • Stakeholder Management and Communication • Solution Implementation and Testing • Gap Analysis • Creation of Functional Specifications • Creating Functional Specifications • Systems Requirements • Problem Solving • Regulatory compliance ** See LinkedIn project sections for more detailed information. **
Teaching sewing, creating and making. Selling vintage and antique items. Re-purposing and up-cycling. Selling at The Lamb Arcade, Wallingford
Project management and lead for a new laboratory billing system – requiring updates to all source data systems, including Salesforce, as well as changes in the invoice to the customer.
Managing the team during a programme of re-structure and centralisation. Responsible for all payables and receivables functions with 15 direct reports across 3 sites. Transferring all work and procedures from other sites into the central office and identifying (and implementing) ‘quick fix’ improvements and standardising procedures. After contracting for their original businesses, I was persuaded to take on a permanent role for this integration project.