United States
Scaling Fast? It’s Time to Lead With Clarity. Your product is gaining traction. Your team is growing. The pressure is rising. Suddenly, what used to work... doesn’t. You’re facing silos, stretched leaders, and operational chaos that didn’t exist six months ago. The answer isn’t more hustle. It’s structure, clarity, and leadership that scales. We Help Tech Companies Scale With Sanity and Soul. At Dolce Consulting, we partner with growth-stage tech companies to align leadership, operations, and culture so you can grow without burning out your people or breaking what makes you unique. We help founders and leadership teams: - Build leadership capacity for the next phase of scale - Reduce chaos with smart systems and decision clarity - Strengthen culture beyond perks and posters - Solve the real issues behind retention, burnout, and engagement - Smart growth isn’t just possible—it’s your competitive advantage. You’ve Outgrown Startup Mode. Now What? You’ve crossed the early-stage threshold. You’re now in the messy middle where speed meets strain, and every leadership decision affects scale. We work with: - SaaS and tech companies between $5M–$100M in revenue - Founders and execs who must evolve how they lead - People, Ops & HR leaders building culture from the ground up - We help you design what’s next—when the old ways stop working. Leadership That Evolves With Your Company. With 20+ years inside high-growth companies, we understand the chaos and how to navigate it. Our approach blends strategic people development with operational know-how, helping you: - Develop leaders who drive lasting behavior change - Build systems that enable—not bottleneck—growth - Gain a thought partner who challenges, supports, and scales with you Let’s Talk. Whether you're leading through rapid growth or prepping for the next phase, we can help. 📩 Send me a message here on LinkedIn 📅 Or book a call: dolceconsulting.com/book-online
* Transformed organizational effectiveness through strategic analysis and action plans. -Addressed gender diversity challenges in a Saas company, hiring three women engineers within the first six weeks of implementing targeted strategies in the male-dominated engineering department, following three years of zero women applicants. * Promoted diversity and inclusion, increasing employee engagement. * Increased unconscious bias awareness in hiring, leading to a revamped interview process for greater objectivity. * Conducted group problem-solving sessions, fostering collaborative problem resolution. * Delivered leadership development programs with quantifiable improvements in leadership skills. * Led strategic planning and decision-making processes, achieving defined organizational goals. * Transformed organizational culture, resulting in improvement in employee attitudes and behaviors. * Provided executive, team, behavioral, and career coaching with measurable positive outcomes for individual clients and teams. Industries include (but not limited to): software (SaaS), biotech, medical device, public utility, healthcare, non-profit
Master's Project: Strategies to Recruit and Retain Women in Software Engineering Skills: Leadership, Interpersonal communication, analytical thinking, organizational development, human resources, team building, change management, ethical leadership, project management, cultural competence, unconscious bias mitigation, advocacy and allyship, inclusive leadership, equity and fairness, research, consulting, active inquiry, appreciative inquiry
* Designed, developed and facilitated leadership development programs with measurable impact on leadership skills. * Improved Performance Evaluation process, resulting in enhanced employee performance in an organization of 1400 employees. * Provided governance to the Tuition Assistance program, ensuring effective utilization of resources. * Partnered with local universities to host on-site events to engage employees in higher education opportunities. * Guided teams in developing purpose, vision, and behavioral expectations, aligning with organizational values. * Successfully mediated cross-functional, team, and individual disputes, fostering a positive work environment. * Implemented Employee Engagement Surveys resulting in significant organization initiatives to improve engagement. Skills: leadership development, curriculum development, mediation, team development, cultural competence, mediation, governance, influencing, performance management, human resources, customer service, Myers-Briggs Type Assessment, storytelling
* Improved quality survey scores by 6% in one year through a focus on customer experience. * Improved Net Promoter Scores led to a renewed three-year contract of $80 million. * Led transition management activities including communication strategy for global rollout of service desk (Japan, Brazil, Korea, Australia, New Zealand, Canada, Taiwan, Phillippines, Sri Lanka, Thailand). * Provided consulting and training services for NikeiD retail stores throughout the U.S., resulting in increased customer satisfaction. * Defined and developed a process and procedure library for the Project Management Organization. Skills: project management, customer service, Sharepoint administration, transition management, on-site training, consulting, negotiation, influence, Six Sigma Yellow Belt, analytics, executive sponsorship, cultural competence
* One of three managers to start up and develop a new organization of 300+ employees within a period of nine months. * Successfully moved call center from California to Oregon ahead of 7-month schedule to support 7.5 million customers. * Built a training team of four to design, develop, implement, and facilitate new hire curriculum including those to support new streaming services. * Managed a quality team of eight to elevate the standard of customer service. * Established leadership and mentoring programs. * Transferred tribal knowledge to new support staff through intensive training, documentation, and communication processes. Skills: curriculum design, curriculum development, conflict management, mediation, interpersonal communication, mentoring, human resources, customer service, quality assurance, onboarding, performance management, vendor assessment, problem-solving, decision-making, negotiation, sales training, systems-thinking, Myers-Briggs Type Assessment