Becca Richardson

Senior Global Digital Marketing Manager at SoftwareOne

Raleigh-Durham-Chapel Hill Area

About

Experience

  • SoftwareOne (5 yrs 6 mos)
    • Senior Global Digital Marketing Manager
      Jul 2024 - Present · 2 yrs 1 mo

      Strategy Development: • Craft and implement a cohesive global digital marketing strategy • Define KPIs and reporting cadence to monitor performance and delivery throughout digital campaigns and assist in the development of best practices to improve digital campaign processes. Campaign Execution: • Partner across Growth Marketing and Marketing Operations functions to assist in the development and execution of integrated marketing campaigns on major digital platforms to achieve growth goals. Email Marketing: • Create and oversee the global email marketing and customer and lead nurturing strategy. • Collaborate with Marketing Operations to execute on the email strategy and process, implement a global lead scoring model, launch customer lifecycle programs, establish new audience segmentations, continuously analyze and optimize for campaign effectiveness. Website Conversion Optimization: • Assist in the enhancement of web performance to increase user engagement and improve conversion rates. Performance Analysis: • Utilize analytics tools and partner with Performance Marketing Manager to track the performance of digital media activities including email campaign metrics, website conversions. • Utilize these insights to inform future strategies and report on ROI.

    • NORAM Digital Marketing Manager
      Jan 2023 - Oct 2024 · 1 yr 10 mos

    • NORAM Digital Marketing Specialist
      Feb 2021 - Jan 2023 · 2 yrs

      Key Responsibilities and Initiatives: • Owns and manages email marketing and its related technology • Designs, executes, and manages all nurture marketing email campaigns • Works closely with the campaign and sales teams on the development of nurture campaigns • Manages analytics and analyzes and optimizes all campaign initiatives • Assists with all lead capture/forms development on the website and social media • Collaborates with brand, social, events managers and advertising/media agency counterparts • Collaborates with web development and design teams • Guides marketing-related aspects of the businesses’ web presence • Plans and implements web-based marketing strategies and campaigns • Ensures active promotions, product updates, and campaigns are added to the website(s) • Updates website content and partners with channel marketers to retarget and convert visitors • Creates and edits sales/landing pages according to the mockups

  • The Trade Group (3 yrs)
    • Marketing Manager
      Apr 2020 - Feb 2021 · 11 mos

      Key Responsibilities and Initiatives: • Drove lead generation/revenue through campaign conception and execution • Managed three direct reports + project management of marketing department • Oversaw database cultivation efforts and show book lists • Oversaw website content (The Trade Group and Event Architecture) • Coordinated trade show projects where The Trade Group and Event Architecture exhibit • Implemented and managed automated email marketing campaigns and reporting via Pardot • Developed sales tools such as presentations, sell sheets & other marketing materials as needed • Created Outreach templates and sequences for sales team to utilize • Analyzed and reported on marketing-generated opportunities via Salesforce • Assigned tasks/project timelines in Teamwork project management system • Researched and managed monthly content calendar in Teamwork project management system • Coordinated with internal departments on new product marketing materials and campaigns • Coordinated in development of video testimonials and video case studies • Managed internal events put on at TTG HQ (luncheons, banquets, etc.) • Implemented and managed monthly/quarterly/annually marketing department budget • Kept records for accounting of budgets, invoices, and expenses for reporting purposes • Implemented and managed paid search efforts for new ecommerce websites • Educated sales team on campaign efforts and marketing initiatives • Kept abreast of client projects coming in and out for possible marketing opportunities

    • Marketing Coordinator
      Feb 2019 - Apr 2020 · 1 yr 3 mos

      Key Responsibilities and Initiatives: • Managed database cultivation efforts and show book lists • Oversaw websites - The Trade Group, Event Architecture and Abacus3 (formerly eGency Global) • Coordinated trade show projects where The Trade Group and Event Architecture exhibit • Implemented and managed automated email marketing campaigns and reporting via Pardot • Ensured all content is accurate and archived properly on the network • Assisted with presentations, sell sheets and other marketing materials as needed • Worked closely with sales team to provide support for marketing-related outreach • Assisted with project management of new product marketing materials and campaigns • Managed TTG HQ showroom • Assisted in management of internal events put on at TTG HQ • Participated in local organizations - (AMA) DFW Chapter - SIG, (WISE) DFW Chapter • Other projects as tasked by Marketing Director

    • Marketing Assistant
      Mar 2018 - Feb 2019 · 1 yr

      Key Responsibilities and Initiatives: • Managed The Trade Group website content administration via the WordPress CMS • Managed social media and community building (The Trade Group and Event Architecture) • Updated website with new product pages and product features as they are developed • Coordinated with web developer on best solutions for issues and technology development needs • Managed schedule of show photography needed and marketing directives for clients that qualify • Utilized tasks/project timelines in Teamwork our project management system • Implemented automated email marketing campaigns via Pardot • Assisted in coordinating internal company events such as luncheons, banquets, etc. • Assisted with coordinating branding consistency efforts

  • Account Services Intern at MedThink Communications
    May 2016 - Aug 2016 · 4 mos

  • FHI 360 (7 mos)
    • Communications Associate
      Dec 2015 - Jan 2016 · 2 mos

    • Communications Intern
      Jul 2015 - Jan 2016 · 7 mos

  • Account Executive at Live Oak Communications
    Aug 2015 - Dec 2015 · 5 mos