Rockland, Massachusetts, United States
I am a purchasing professional with a strong foundation in manufacturing, operations, and process improvement. After more than 10 years in manufacturing leadership, I transitioned into procurement to build a career focused on supporting operations through strategic purchasing, vendor relationships, and efficient supply chain management. I am continually expanding my knowledge of procurement, the HVAC industry, and supply chain best practices, and I enjoy learning the technical side of the products I purchase. My goal is to continue growing as a procurement professional while contributing to efficient operations and strong supplier partnerships. • Procurement & Purchasing • Vendor & Supplier Relations • Inventory Management • Process Improvement • Manufacturing Operations • Cross-Functional Collaboration • Problem Solving • ERP Systems
• Coordinate cross-department production schedules, track job progress, and maintain documentation using Epicor ERP. • Support employee onboarding, payroll accuracy, and training systems. • Collaborate with multiple teams to address daily workflow needs and resolve bottlenecks. • Contribute to quality initiatives and maintain compliance with ITAR, ISO 9001, and AS9100D standards.
• Oversee all productivity within team and managing teams success. • Offer guidance and direction to team members to attain various goals and troubleshooting • Manage productivity of operators to ensure efficiencies and accurate processing • Provide coaching to team as a group and one-on-one to develop individual and team skills. • Monitor attendance, payroll, and annual reviews. • Identify and focus on priorities, evaluate best plan to ensure productivity through department. • Assign tasks, provide training, and maintain efficiency of all operators. • Maintain equipment, report maintenance problems (equipment, safety hazards)
• Operate specialized equipment to create etched designs or images on various materials • Interpret shop orders to verify previous operations and ensure quality • Perform quality checks on etched workpieces to ensure depth of etching, uniformity, and absence of defects. • Use tools like microscopes and gauges for inspection. • Maintain detailed records of defective units or final products. • Interpret customer prints or drawings for specifications • Maintain QC documentation and follow ISO standards
• Handled high volumes of billing-related calls and insurance verifications. • Processed payments and managed HIPAA-compliant records. • Resolved patient concerns with empathy and professionalism.