Würzburg, Bavaria, Germany
account management, order processing, shipping, export & import, acquisition of new customers and dealers, exhibition attendance, commercial service&support
- Generating, administrating and processing of international return orders - Creating country-specific documents required for the importation of goods, e.g. commercial invoices - Developing, optimizing and documenting department-specific processes and creation of corresponding operation procedures and work instructions - Supporting ERP projects - Coordinating and processing logistical tasks in cooperation with national and international customers and business partners, primarily in English - Instruct and train new employees and trainees
- Generating, administrating and processing of international shipping and return orders - Monitor repairs, insurance cases and service orders - Creating country-specific documents required for the exportation of replacements and importation of faulty goods, e.g. commercial invoices - Developing, optimizing and documenting department-specific processes and creation of corresponding work instructions - Coordinating and processing logistical tasks in cooperation with national and international customers, suppliers and business partners, primarily in English - Warehouse organization and inventory management - Do the inventory of the exchange stock in Germany and support the inventory in the US office - Instruct and train new employees and trainees